Wendy's

Reviews

• AB

  Alex Bromell

  Dec 31, 2025
  1.0
  Waited in the drive thru line for 25 minutes. When I got to the window, I greeted the server and he ignored me. I told the young lady who gave me my change to have a good night, and she did not acknowledge that I said anything, just closed the window. Once I got my food and got on the road, opened my burger to realize it was RAW on the inside!! This is the WORST Wendy’s I have ever visited! I didn’t take my food back because I was still an hour away from home and didn’t want to waste anymore of my time. Save yourself the trouble and DO NOT STOP HERE! Ridiculous!!
• GE

  Geraldine Erikson

  Dec 29, 2025
  5.0
  Great visit. Military-friendly establishment. The food was good, and the restaurant was clean.
• BC

  Brit Collins

  Dec 22, 2025
  1.0
  This is hands down the worst Wendy's I've ever eaten at. The customer service is horrible. Waited 15 mins at the speaker to order. No other cars in the line. This has happened multiple times.
• DM

  Deidre Mitchell

  Dec 10, 2025
  1.0
  To Whom It May Concern, I am writing to formally file a complaint regarding the unprofessional and unacceptable behavior I experienced at the Blythewood Wendy’s location last night. I placed an order for three Biggie Bag meals two with regular Coke and one with Diet Coke. When the employee with braids handed the drinks to me, I asked her which one was the Diet Coke. Instead of providing an answer, she shrugged her shoulders and indicated that she did not know. I responded by saying, “Ma’am, you expect me to drink out of everyone’s cup to find out?” Her reaction was to roll her eyes, snatch another cup, and remake the drinks. Another employee then handed the drinks to me, but still did not clarify which one was the Diet Coke, nor did anyone offer an apology or acknowledgment of the confusion. I asked to speak with the manager, who had been standing there observing the entire situation. Unfortunately, he demonstrated no leadership, no intervention, and no accountability. Allowing staff to behave in such a dismissive and disrespectful manner reflects poorly on the store’s management and the Wendy’s brand as a whole. After returning from deployment, I value my time and expect basic respect—especially from individuals who are working in customer service. What I encountered was the complete opposite. This experience was disappointing, disrespectful, and unprofessional. I will not be returning to this location, and at this point, I am hesitant to visit any Wendy’s due to the lack of professionalism displayed. I am requesting that this incident be addressed appropriately and that corrective action be taken to prevent future customers from experiencing the same treatment. Thank you for your time and attention. Sincerely, Deidre Mitchell
• TF

  Travis Frierson

  Nov 25, 2025
  1.0
  For the 3rd time I was going to have to wait over 10 minutes for my sandwiches. I'm done with this place. I was so upset I drove off after they said they couldn't hear me in drive thru and I asked for a refund, when they said I can't understand you again for the 3rd time, I just drove off. Terrible restaurant. Don't be like me. Save your money and eat elsewhere.

Frequently Asked Questions About Wendy's