At Wendy’s in Bluffton, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bluffton, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and order mistakes.
Food Freshness
Numerous reviews highlighted issues with food quality, including stale or old items, and complaints about food safety leading to illness.
Order Accuracy
A significant number of customers experienced incorrect orders, missing items, and issues with the drive-thru service.
Speed of Service
Many reviews noted slow service times, particularly at the drive-thru, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, some customers praised specific locations for friendly staff and good food, indicating inconsistency in service quality.
KB
Kelli B
3 days ago
1.0
I ordered a Dave's double combo with a chili and the automated system rung it up with no cheese on the board when I got home the wrapper said hamburger but the double had cheese all over it this is the 3rd time this has happened. They are rushing to get you out and it wasn't a crowd.
JS
JESSE EARL STAMPER
Feb 16, 2026
5.0
Polite and quick service
AA
Alfa0982168
Jan 27, 2026
5.0
The fries are relatively dry, but overall not bad.
BC
Brittany Cole
Jan 17, 2026
1.0
The burger buns were completely inedible. Not stale—unchewable. It felt like biting into cardboard that had been sitting out for days. A burger is only as good as its bun, and this one ruined the entire meal. If you can’t serve fresh bread, you shouldn’t be serving burgers at all.
HS
Hannah Shields
Jan 10, 2026
1.0
After a nice long day of work, my coworker and I decided to treat ourselves to some Wendy’s on the way home. Ended up being a TERRIBLE decision. We order a root beer & Dr. Pepper to drink, when the guy at the window is handing them out to us, we ask which is which, & he says “Up to you.”
We just laugh it off, but then we get our food and leave.
They forgot my meal ENTIRELY. They didn’t give us straws or any sauce in the bag. My coworkers burger had multiple small pieces of something HARD in her burger. We called twice to see if they’d be willing to remake our order correctly, and were sent to voicemail.
Overall a very disappointing experience, and that’s coming from girls who work in customer service & can understand a hard day.