Service Issues
Numerous customers reported slow service, long wait times, and rude staff, particularly during drive-thru and mobile orders.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly cooked items, with some customers expressing dissatisfaction with specific menu items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and bathrooms, and some reported seeing pests.
Management Concerns
Feedback indicated issues with management, including inconsistent closing times and a lack of oversight on staff performance.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and mentioned enjoying certain menu items.