Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service, with some praising friendly staff while others report rude and unprofessional behavior from management.
Food Quality
Customers experienced issues with food quality, including cold items and incorrect orders, although some noted good quality food on occasion.
Management Issues
Numerous reviews highlight poor management practices, particularly regarding staff treatment and operational efficiency, leading to negative customer experiences.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and mold in drink dispensers, suggesting a need for improved cleanliness standards.
Order Accuracy
Many reviews mention problems with order accuracy, including missing items and incorrect charges, indicating a need for better training and attention to detail.
MS
Mike Sih
5 days ago
5.0
Kiosks worked well, food was good quality, staff was very friendly.
AA
Alison
Feb 16, 2026
1.0
I have never been to a more rude location for McDonald’s. I mean I understand it’s McDonald’s but you are being rude to people just because they ask a question and then you’re throwing out attitude saying ok. I highly doubt that the app says that. You literally saw me order a senior drink off the app and when I had a question all you did was throw out an attitude my way oh yeah, I highly doubt that it says that you can show me, but I highly doubt it says that that’s exactly why you’re a manager at McDonald’s if that’s how you want to continue to treat people then know that in life that’s all you’re gonna have back and what’s funny is that she would not give me her name continued to say oh well what’s yours? Why does it matter? You don’t need my name when you’re a manager at a facility that should be the last thing that’s allowed.
MH
Michael H
Feb 12, 2026
1.0
This place went downhill extremely fast.
I was just told I should check my food before leaving the drive through window after they didn't give me what I paid for, twice now in the last month.
Haha sounds good, I'll take my daily business elsewhere. 😂
MH
Marshall Horton
Jan 15, 2026
5.0
My child will be too much that you spend all her money just to get all the six piece chicken nuggets she was the one that won this
TM
Tina M Morgan
Jan 12, 2026
1.0
This restaurant is as rotten as the GM who runs it. She must be the owner, too, because she's still there. I'm an Ubereats driver, (former customer), tried to pick up an order for delivery today. Unfortunately the loudmouth GM, who obviously can't handle any modicum of stress, would not give me the order because I called her out for not listening when I tried repeatedly to tell her the name on the order. She talks over everyone and never hears anything but her own loud, grating voice. There could not be a more abrasive, unprofessional person running a business.
F- grade for the GM.
What are the regular operating hours of McDonald's at 1370 Ford Island Road, Bluffton?
McDonald's at 1370 Ford Island Road in Bluffton is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, this location has a drive-thru open every day from 5:30 AM to midnight.
Can I order McDonald's for delivery, and when is delivery available?
Yes, McDonald's offers delivery daily from 6:00 AM to 11:30 PM through their online ordering service.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's provide?
This McDonald's offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Does McDonald's offer any rewards program for frequent customers?
Yes, they have MyMcDonald's Rewards, where you can earn points for free food.
What nearby places can I visit before or after dining at McDonald's on Ford Island Road?
Nearby, you can visit Walmart and Lowe's Home Improvement for shopping, or check out the USCB - University of South Carolina Beaufort campus for educational visits.
Are there other fast food options near this McDonald's location?
Yes, Chick-fil-A and Moe's Southwest Grill are nearby fast food restaurants you can try as alternatives.
How can I use nearby transit or landmarks to find this McDonald's?
You can reference local landmarks like Nextloft Apartments or Shell gas station to locate McDonald's at 1370 Ford Island Road in Bluffton.
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