McDonald's

3.4
1504 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1370 Ford Island Road, Bluffton, SC
29910, United States

Hours

Reviews

3.4
1,504 reviews
5 stars
511
4 stars
306
3 stars
253
2 stars
122
1 star
312

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality; some customers received cold or improperly prepared items, while others praised the freshness and taste.

Management Concerns

Several reviews highlighted issues with management, including poor employee training and negative attitudes from managers.

Cleanliness

Customers noted cleanliness issues within the restaurant, including dirty tables and lack of napkins.

Positive Experiences

Despite the negatives, some customers had positive experiences with friendly staff and quick service.
  • TL
    The Real Lambchop
    Nov 14, 2025
    1.0
    The Quarter Pounder I received was nearly raw.
  • JS
    Jill S
    Nov 3, 2025
    2.0
    Really nasty manager. If you're unlucky enough to get her going through the drive-thru, she talks through you when you're trying to place your order - repeatedly. She literally MUST be the one speaking at all times. Then she gets your order wrong because she wasn't listening. When you try to correct her, she gets testy and says she won't serve you at all. She was still ranting through the speaker this morning as I drove away to Chick-fil-A. Also, you can hear her yelling at employees all the way from Circle K across the street. There are some really nice employees working at this location, many of which would make much better managers. Sadly, the manager in place is the biggest problem and the architect of most negative experiences at this location. I'm being kind in my wording. I ate here almost every morning for years, but hey, it's pretty much right next to Chick-fil-A, which is better, and with employees/management who know how to talk to customers!
  • KC
    K c
    Oct 19, 2025
    1.0
    Just wanted a plane sausage mcgriddle, got the buns. No sausage. Bread sandwich really.
  • JM
    Jan Maxey
    Oct 19, 2025
    3.0
    Was the only available restaurant we could get to then.
  • DJ
    Dorothy Jack
    Oct 16, 2025
    5.0
    Exactly what I needed I was starving and hours from home

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1370 Ford Island Road, Bluffton?

McDonald's at 1370 Ford Island Road in Bluffton is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this location has a drive-thru open every day from 5:30 AM to midnight.