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McDonald's

3.4
(1529 reviews)

Business Details

1370 Ford Island Road, Bluffton, SC
29910, United States
(843) 837-8025
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1370 Ford Island Road, Bluffton, SC
29910, United States

Hours

Reviews

3.4
1,529 reviews
5 stars
523
4 stars
308
3 stars
255
2 stars
122
1 star
321

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some praising friendly staff while others report rude and unprofessional behavior from management.

Food Quality

Customers experienced issues with food quality, including cold items and incorrect orders, although some noted good quality food on occasion.

Management Issues

Numerous reviews highlight poor management practices, particularly regarding staff treatment and operational efficiency, leading to negative customer experiences.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and mold in drink dispensers, suggesting a need for improved cleanliness standards.

Order Accuracy

Many reviews mention problems with order accuracy, including missing items and incorrect charges, indicating a need for better training and attention to detail.
  • MS
    Mike Sih
    5 days ago
    5.0
    Kiosks worked well, food was good quality, staff was very friendly.
  • AA
    Alison
    Feb 16, 2026
    1.0
    I have never been to a more rude location for McDonald’s. I mean I understand it’s McDonald’s but you are being rude to people just because they ask a question and then you’re throwing out attitude saying ok. I highly doubt that the app says that. You literally saw me order a senior drink off the app and when I had a question all you did was throw out an attitude my way oh yeah, I highly doubt that it says that you can show me, but I highly doubt it says that that’s exactly why you’re a manager at McDonald’s if that’s how you want to continue to treat people then know that in life that’s all you’re gonna have back and what’s funny is that she would not give me her name continued to say oh well what’s yours? Why does it matter? You don’t need my name when you’re a manager at a facility that should be the last thing that’s allowed.
  • MH
    Michael H
    Feb 12, 2026
    1.0
    This place went downhill extremely fast. I was just told I should check my food before leaving the drive through window after they didn't give me what I paid for, twice now in the last month. Haha sounds good, I'll take my daily business elsewhere. 😂
  • MH
    Marshall Horton
    Jan 15, 2026
    5.0
    My child will be too much that you spend all her money just to get all the six piece chicken nuggets she was the one that won this
  • TM
    Tina M Morgan
    Jan 12, 2026
    1.0
    This restaurant is as rotten as the GM who runs it. She must be the owner, too, because she's still there. I'm an Ubereats driver, (former customer), tried to pick up an order for delivery today. Unfortunately the loudmouth GM, who obviously can't handle any modicum of stress, would not give me the order because I called her out for not listening when I tried repeatedly to tell her the name on the order. She talks over everyone and never hears anything but her own loud, grating voice. There could not be a more abrasive, unprofessional person running a business. F- grade for the GM.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1370 Ford Island Road, Bluffton?

McDonald's at 1370 Ford Island Road in Bluffton is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this location has a drive-thru open every day from 5:30 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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