Business Details
About
Mexican Restaurant
Chipotle Bluffton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
688 reviews
5 stars
361
4 stars
139
3 stars
58
2 stars
49
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, lack of greetings, and a general sense of staff disinterest.
Portion Sizes
Many reviews highlighted issues with small portion sizes, especially for online orders, leading to dissatisfaction with value for money.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others complained about salty or poorly prepared items.
Cleanliness
Several customers noted that the dining area was often dirty, with unclean tables and a lack of effort to maintain hygiene.
Atmosphere
The atmosphere was criticized for being too loud and uncomfortable, with complaints about the temperature and overall vibe.
- DFDave Fridge2 days ago2.0Longtime customer (10+ years). The food is solid once it’s made, but the overall experience often makes it feel like a hassle to come here. Asking for double portions feels oddly uncomfortable, like you’re inconveniencing someone for something you’re paying extra for. At this point, it seems less like a staff issue and more like a hiring or management one. The staff never smiles, says hello, sometimes they legit look like robots.. Or like a better words like they legitimately hate their job jobs. Wish we could go back to the times we would hire actual working adult adults. This location has so much potential, because the food itself is consistently great.
- MGMichael GrayDec 30, 20252.0DO NOT ORDER ONLINE. They will barely give you any food because they rush it. I’ve ordered from there twice online and my bowl was half empty both times
- AWAngela WilliamsDec 20, 20252.0This place was fantastic when it was run by adults. Now that it's run by kids who care about nothing, it's terrrrible! When you walk up, they reluctantly tear their eyes from the screen to look at you. No smile or greeting. Then, as you go down the line as the only person in the place, they throw the food so hard into the bowl that it bounces out, and even into the other food containers. If you ask for beans, they skim off the top and give you plenty of bean juice. The same goes for the pico de gallo and other items. You'll end up with Chipotle soup. If you say Yes to chips and a drink, you can believe you'll be charged for a large before they go back to their phone. Oh, and the music is turned up so loud, they make everyone repeat what they said a few times. They can't even hear each other! Lots of shouting, as a result. Don't EVER order ahead! I got burned 3 separate times at very different hours of the day. One of my salads had 5 strips of lettuce at the bottom of a tiny soupy mess. I'm boycotting this location since the other stores are still great.
- DDDavidNov 16, 20251.0We stopped in for lunch and ordered a salad. When I saw what bad shape the lettuce was in I asked if they had any fresh lettuce. The unhappy women at the counter said that was all they had. We passed and left. As we were leaving the women behind the counter was complaining about us. Moved here from Charleston and the Chipotles up there were filthy. We tried giving it another shot. We are done
- YYYangNov 11, 20255.0The staff were super friendly. Got me in & out and the food was fresh and the portions were good.
Frequently Asked Questions About Chipotle Mexican Grill
What is the address of Chipotle Mexican Grill in Bluffton?
Chipotle Mexican Grill is located at 1250 Fording Island Rd, Bluffton, SC 29910.
What are the opening hours of Chipotle Mexican Grill in Bluffton?
Chipotle Bluffton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Bluffton offer delivery and pickup services?
Yes, Chipotle Bluffton offers both in-store pickup and delivery options.
Can I order Chipotle in Bluffton online through an app?
Yes, you can order online using the Chipotle app available on the Apple App Store or via their website.
What kind of food does Chipotle Mexican Grill in Bluffton serve?
They serve fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
Does Chipotle Bluffton support any dietary or ingredient standards?
Yes, they follow 'Food with Integrity' principles using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Bluffton LGBTQ friendly?
Yes, Chipotle Bluffton welcomes LGBTQ customers and promotes inclusivity.
What nearby shopping centers can I visit before or after eating at Chipotle Bluffton?
You can visit Tanger Outlets Hilton Head, which offers a variety of retail stores including clothing and outlet shops, located close to Chipotle Bluffton.
Are there other restaurants near Chipotle Bluffton that offer different cuisines?
Yes, nearby restaurants include CAVA which offers Mediterranean food, Auntie Anne’s for snacks, and LongHorn Steakhouse for steak dishes.
Where can customers enjoy outdoor or beach activities near Chipotle Bluffton?
Hilton Head Beach, South Carolina is nearby, offering beach and island activities perfect for visiting before or after dining at Chipotle.