Buffalo Wild Wings

3.9
962 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
21 Bluffton Road, Bluffton, SC
29910, United States

Hours

Reviews

3.9
962 reviews
5 stars
482
4 stars
201
3 stars
95
2 stars
58
1 star
126

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving old, cold, or poorly prepared food, including wings that were refried or lacked flavor.

Service Issues

Numerous reviews highlighted poor service, including long wait times for food, inattentive staff, and mistakes with orders.

Management Concerns

Several customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of responsiveness.

Positive Experiences

Despite the negative feedback, some customers praised specific servers and noted enjoyable experiences, particularly with the atmosphere and certain menu items.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms, which contributed to a negative overall impression.
  • AW
    Angela Weatherford
    Nov 1, 2025
    1.0
    I dont think I have ever been so appalled at this "restaurant". I have worked in the food and beverage industry for 15 years (in the kitchen specifically). The food we received was obviously old. It must been sitting under a headlamp for a while to the cheese on Philly and the cheese on my chicken sandwich was crispy and crumbly. And thats not easy to do to cheddar cheese. And honestly not exactly sure to blame FOH or BOH for the issue because it took over and hour to even recieve what we ordered. To the kitchen staff if you put out this food you should feel ashamed of yourself and shouldn't even be in the industry. I get that sometimes a quick refry to refresh the fries seems like easy solution but its gross and the fries dry out and taste like straight oil. And to the "kitchen manager" what sense does it make change the fryer oil in the middle of lunch? Also in what universe does kids food come out last? As a parent and as member of the F&B community that blows my mind that my nephews chicken tenders and fries (which were just as unappetizing as the fries on the adults plates) came out 10 mins after ( 2 chicken sandwiches, a chicken wrap, and a philly). You seriously need to work on quality control and portion control (considering the fries on the adult entrees were very different portions I could hold every fry in my hand and my fingers touch and my hands are on the smaller side while my friends had almost twice that)
  • RJ
    Robyn Jenkins
    Nov 1, 2025
    1.0
    This was the worst Buffalo Wild Wings I have ever been at, from poor service, to crappy food to a manager that is young and thinks because he's "worked in a kitchen for 7 years" that makes him know everything. I have never had such a terrible experience at a Wild Wings. If you ever have a meal compd at this location, make sure you look at the total they comp bc it won't be the same price as the meal you were originally paying for! Also check your drinks for plastic bc I sipped a long white plastic piece into my mouth! I've worked in F&B for over 10 years, I'm also I manager. I won't claim to know everything, but I can tell when food has sat under a dang heat lamp for to long, and I can also tell when fries have been refried. I've never "changed the oil" in the middle of rush hours.
  • HW
    Hayley Wilson
    Nov 1, 2025
    1.0
    I came to this location Thursday and service and food were great I came back today with my family and the food took an hour and there was something in the bottom of the cup asked the server for her manager because the food had looked like it was under a heat lamp for a while after speaking with the manager she puts the receipt on the table and walked away then ignores our table as we are trying to pay.
  • BH
    Bob Hornak
    Oct 20, 2025
    4.0
    As expected
  • EH
    Edgar Huerta
    Oct 14, 2025
    5.0
    Food is decent, one of the few cool spots to hang out with friends in Bluffton, SC to watch sports.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Bluffton offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings Bluffton?

Buffalo Wild Wings is open daily from 11:00 AM to 2:00 AM.