Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is inconsistent, with reports of cold, burnt, or incorrect orders, alongside some positive mentions of specific items.
Cleanliness
Concerns about cleanliness and hygiene have been raised, particularly regarding staff behavior and the state of the restaurant.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect food preparation.
Wait Times
Customers frequently reported long wait times for both drive-thru and mobile orders, leading to frustration.