Customer Service
Feedback indicates inconsistent customer service, with some employees being friendly and helpful, while others displayed rudeness and lack of professionalism.
Order Accuracy
Numerous reviews mention issues with incorrect orders, missing items, and poor quality control.
Food Quality
While some customers enjoyed the food, many reported subpar quality, including cold items and poorly prepared meals.
Service Speed
Customers frequently complained about slow service, particularly with drive-thru and mobile orders, leading to long wait times.
Cleanliness
Several reviews highlighted cleanliness issues, including unsanitary conditions in the restaurant and poor maintenance of the ordering stalls.