Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a consistent problem with service quality.
Food Quality
While some customers praised the food as hot and fresh, many others complained about cold fries and incorrect orders.
Staffing Problems
Several reviews highlighted understaffing and management issues, leading to poor customer experiences and delays.
Positive Employee Interactions
A few employees received commendations for their friendliness and helpfulness, suggesting that there are some positive interactions amidst the overall negative feedback.
MN
Monica Nelson
Feb 22, 2026
3.0
Not a fast food lover, but I like their fish sandwich. Service is slow, dining room is not very clean, but the food is as good as any other location I've been to.
KK
Kyle
Feb 12, 2026
5.0
These guys get you your food quickly!
MP
Marlene Perdomo
Feb 12, 2026
5.0
Love it well go again
JH
Joseph Herrera
Feb 11, 2026
3.0
Customer service is good, but efficiency just isnt there. Missing items in order on multiple occasions.
JN
Jessica Necessary
Feb 6, 2026
1.0
Ordered at the drive thru. They got my order wrong and left food out. Went in the restaurant to get my order fixed and they still got it messed up. Had to go back in to get it fixed again. Was such an aggregation. The lady was rude and nasty. Was not recommend this restaurant at all. They are unfriendly and don't seem to care if you get your order right or get hot food.