Feedback on customer service is mixed, with some praising friendly staff while others report rude or unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received poorly prepared or incorrect orders.
Cleanliness
Concerns were raised about cleanliness, including unsanitary conditions and poorly maintained dining areas.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Operational Hours
Customers expressed dissatisfaction with early closing times and lack of communication regarding hours.
VW
Vikki Weed
Dec 29, 2025
1.0
I scanned website for a Reeses cake. Which looked great, got to the store to get it and the cake I was given was not what is pictured online. Online was covered with frosting and pb cups. I received a plain ice cream cake with about a handful of crumbles around the outside ring of the cake. Very disappointed for the price charged. What I believe I received was a 15$ basic cake with 2$ worth of Reeses crumbles. As I only picked up the cake for a friend that had paid..30$.
DQ on Lady's island SC. Big disappointment
JD
Jess Davenport
Dec 23, 2025
1.0
In disgust with this place. I LOVE the soft pretzels and cheese curds from here. Well last night I decided to stop and get myself some pretzels and my son some French fries and my boyfriend some onion rings. I myself ate the cheese with the pretzels, neither of them did (thank god) these ignorant people poisoned me. I’m not sure if it was food poisoning or if they put something in the cheese but I was immediately queasy after eating it, and was up all night throwing up. Still not feeling hot but yeah highly DO NOT suggest.
JH
Julia Hensley
Dec 4, 2025
2.0
For some reason they would not honor a coupon because of a slight tear. Instead of just honoring the price they said they could not do it because it would not scan. I’m sure technology is advanced enough at this point that they could take the coupon edit the price and still honor it.
I’ve eaten there before and it was delicious just poor customer service.
DV
Devan Vanek
Nov 5, 2025
4.0
Disappointed that they close before 9:30. We used to go for a blizzard every Wednesday at 9:30.
What are the operating hours of Dairy Queen Grill & Chill in Beaufort, SC?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, this location has a drive-thru for convenient ordering and pickup.
Does Dairy Queen Grill & Chill accommodate families with children?
Yes, it is family-friendly, has booster seats, high chairs, and is good for kids.
Is Dairy Queen Grill & Chill wheelchair accessible and does it have restrooms?
Yes, the location is wheelchair accessible and has restrooms available for customers.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app for exclusive deals and mobile rewards.
What is the phone number to contact Dairy Queen Grill & Chill in Beaufort?
You can reach them by phone at +1 843-525-6760.
Are there any nearby medical facilities near Dairy Queen Grill & Chill?
Yes, nearby medical centers include Beaufort Memorial Healthy Weight - Weight Loss Clinic, Beaufort Memorial Lady's Island Internal Medicine, Dr. Gerald R. Cummings, Sunset Precision Dental, Beaufort River Dental, and Sea Island Dentistry PC.
What nearby services can I visit after dining at Dairy Queen Grill & Chill?
Nearby services include Guys & Dolls beauty salon and barber, Beaufort Carts dealership, Hound Haven by the Bay pet services, and U-Haul Neighborhood Dealer for truck rentals.
Are there any nearby dining options close to Dairy Queen Grill & Chill?
Yes, other nearby dining options include Jah’Nya’s Caribbean Cuisine and House of Tang Chinese and Asian restaurant.