Chipotle Mexican Grill

2.5
235 reviews
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About

Mexican Restaurant
Chipotle Beaufort is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
21 Robert Smalls Pkwy, Beaufort, SC
29906, United States

Hours

Reviews

2.5
235 reviews
5 stars
60
4 stars
24
3 stars
14
2 stars
17
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and ignored during their visits.

Food Quality

Customers frequently reported issues with food preparation, including incorrect orders, stale ingredients, and poorly prepared meals.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and food preparation spaces, leading to a negative dining experience.

Management Issues

Many reviews pointed to poor management practices, including lack of staff training and oversight, contributing to the overall dissatisfaction.

Inconsistent Portions

Several customers noted inconsistent portion sizes, with some feeling they received less food than expected for the price.
  • WH
    woke hxvoc
    Nov 8, 2025
    2.0
    Worst Chips and Guacamole i’ve ever had, Chips were soooo stale i could barely even chew them and guacamole had a weird taste. Burrito had barely any protein unless you ask for more 3 times. And the aluminum foil around the burrito didn’t even cover it fully.
  • EG
    E. Gibbs
    Nov 7, 2025
    2.0
    Obviously newer management. I have ALWAYS, at every Chipotle, gotten a small side of cilantro, including at this location, and the manager told me flat out no. Then, to top it off, the chips are burnt/over-cooked and are lacking salt! What a joke when I spend my hard earned money in an establishment that the manager is showing his workers that treating paid customers like this doesn't matter and the food is whatever!
  • AK
    Anna King
    Oct 21, 2025
    1.0
    rude service for badly prepared food
  • SR
    Shanthan Ramaraju
    Oct 3, 2025
    5.0
    I ordered togo, food was ok, i couldn’t finish full bowl maybe because of different taste,
  • SS
    She Says
    Oct 2, 2025
    2.0
    Super disappointed in my kids order today and then the customer service at the window when we picked it up. The build your own taco was a veggie taco with queso, beans and Pico and the queso was nearly empty! We get no meat as one of the sides, so this being skimmed on is ridiculous! Then, the chips were over cooked and the bag had basically 10 chips in a regular size bag and the salsa was less than half full! So paying $2 for that is crazy! Finally, to top it off, when we picked it up, the person at the window argued with us about our drink and said we didn't have one, yet the kids meal comes with it.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Beaufort offer?

Chipotle Mexican Grill in Beaufort offers customizable options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill located in Beaufort, SC?

It is located at 21 Robert Smalls Parkway, Beaufort, SC 29906, USA.