Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially during peak hours, with long wait times for both drive-thru and dine-in orders.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, indicating inconsistency in food quality.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to frustration among customers.
PM
Paul Morris
5 days ago
4.0
Service was slow but food was good
KL
Kitty Lybrand
Jan 14, 2026
5.0
Food is hot and delicious. Staff are friendly and willing to answer questions.
Everything was up to par and you can't go wrong with it.
EB
Evan Belt
Jan 10, 2026
1.0
Bad customer service. Bad management
NH
Neva Hite
Dec 29, 2025
5.0
Food was well made. The servers were very polite.
S2
SC Walker Talkers 2019
Nov 13, 2025
1.0
Sat in the curbside spot for over 15 minutes. Food had still not came out. I went inside and the employee is mopping the floor and nobody else is inside the dining room. My food was literally sitting on the counter by itself. I told her that I have been waiting outside over 15 minutes and seen at least 10 cars go through drive-thru. She proceeded to tell me she's working by herself at the front counter.... But mopping was more important than my food. Guess if I had not gone inside I would have never gotten my food. Would not recommend