Outback Steakhouse

Reviews

• DT

  Dorenda Truesdale

  6 days ago
  1.0
  We have had a bad experience with this Outback previously and have not returned for many years. We were in town today and decided to place a pick up order and give them another chance to see if things had gotten better. I placed an order for pick up for chili, a chopped salad, a steak salad and a Thunder from Down Under for dessert. When I returned to my hotel room not even 5 minutes away the chili and brownie were both was refrigerator cold. in fact the brownie was hard. I don’t know about anyone else, but I expect chili to be hot (they could have at least microwaved it for a minute prior to giving it to me) and I like my brownie heated before I put cold ice cream on it. Outback, you should be ashamed. Fool me once shame on you, fool me twice shame on me. I’ve learned my lesson.
• DC

  David Cowart

  Apr 26, 2026
  5.0
  First time eating at outback and the steak was great and I was very impressed 👌
• MA

  Miranda Alexander

  Apr 19, 2026
  3.0
  Came in for my boyfriend’s birthday. Service was slow. I ordered the salad with blue cheese but it just a bunch of soggy head of lettuce. The steak was flavorless. Now the appetizer was great; onion petals and fries.
• KK

  K Km

  Apr 4, 2026
  1.0
  This was, without exaggeration, one of the worst restaurant experiences I have ever had and the root of the problem is unmistakably management. Kyndle should not be in a customer-facing role, let alone a management position. Her behavior was shockingly unprofessional. Openly rude, dismissive, and confrontational for no reason. Instead of resolving issues or creating a welcoming environment, she escalated tension and treated customers with outright hostility. It is genuinely baffling that someone who conducts themselves this way is trusted to represent the business. Veronica followed suit, contributing to an atmosphere that felt hostile, disorganized, and deeply uncomfortable. At no point did it feel like customers were valued or even respected. The tone set by management clearly trickles down, and it shows in every aspect of the service. As someone who has worked in the service industry, I cannot overstate how unacceptable this is. This isn’t just “bad service” this is a complete breakdown in professionalism, leadership, and basic human decency. No guest should ever be spoken to or treated the way we were. The food and atmosphere were completely overshadowed by the behavior of the staff, particularly management. Nothing about this experience was redeemable. To be completely honest, until there is a serious change. Starting with Kyndle being removed from her position........I would strongly advise people to stay far away. If you walk in and see her name on a name tag, turn around and leave. It will save you the frustration.
• KD

  kay dyar

  Mar 30, 2026
  2.0
  Ordered $35 steak cooked mid rare. (No one ever gets medium right so I adjust) well steak came out over cooked no problem the server ordered a new however this one came out undercooked. Family was done eating at this point so I just got it to go and I guess finish cooking it at home. You would think they would have adjusted price maybe charge me for the potatoes and broccoli since steak not cooked right. Were it a less expensive meal I would just deal with outcome HOWEVER when I order a 35 dollar meal I expect it to b cooked right and if not something taken care of. But I guess customer service no longer exists. Server (Samantha)had a beautiful bright smile. Great attitude and a pleasure to sit in her section. I am very upset that I have to cook the 35 dollar steak at home and was still charged full price for it. I will not be returning to this location. Such a shame.

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