Wendy's

Reviews

• SW

  Steve Wood

  Nov 13, 2025
  3.0
  The burger was good, but the fries were cold. I did like the volume of the music and the choice of music.
• KG

  Kaitlyn Grogan

  Nov 11, 2025
  5.0
  Very good customer service!! So fast and super friendly
• LH

  latish hamilton

  Nov 11, 2025
  1.0
  They got food wrong and waited bout 45 mins to get my phone and was still wrong
• TN

  Thao Nyguen

  Oct 20, 2025
  1.0
  Do not eat here. The people working there do not care for health code regulations or anything. No gloves. No hairnets. No hats. Just bad attitudes and rude workers. Just keep driving to the next exit. Or try another restaurant
• HS

  Helen Smith

  Sep 26, 2025
  2.0
  My boyfriend and I have always gone to this Wendy’s because of its proximity to the mall, and its proximity to my house. It is in the middle of my work commute, and I work at 7:30am. I checked the app to see if ordering was available and it said that it was, so I placed an order to pick up my breakfast. I sat in the drive thru line and no one answered so I went to the door. Their hours say 7:00am opening, and 6:30 for the drive thru. It was 7:08am at this point, and the door is locked. If I hadn’t mobile ordered, I would just turn and leave, but my card had already been charged— and I don’t eat at Wendy’s because I’m rolling in money. I called the store’s number, to which I received no answer the first time. I couldn’t cancel my order on the app, either. I tried to call again, and a lady picked up who continued to speak over me and tell me they weren’t open until 7:30. I tried to explain that that’s fine, but the app and the door said they were open and my car had already been charged. She wouldn’t listen so I just hung up, and tried to call the customer service line to cancel it— when I was also told I was calling outside of phone line operating hours but could email or text— which is not provided on the website. I left and went to work, and after ten minutes (7:18am) I received a phone call from the store telling me my order was ready if I still wanted it. I was already ten minutes away and needed to be at work sooner than 7:30 to open up on time (since that matters to some businesses!) and could not do a round trip just to pick up my food. She sassed me back and told me if I even wanted my food, she was just giving me an option. I really don’t want to be a Karen about this, since I worked in foodservice for quite a while until this March, and know she cannot do much to accommodate the situation at this point, but understanding that the business made the mistake and took my money because of it is important to address the issue. Wendy’s itself has failed to meet the bare minimum of customer service standards, and her attitude was not helping.

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