Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even for simple items.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Numerous complaints were made about rude or unhelpful staff, with some customers feeling ignored or treated poorly.
Food Quality
Several customers noted that the food was often cold, improperly cooked, or not fresh, contributing to a negative dining experience.
Cleanliness
Some reviews mentioned unsanitary conditions, including dirty counters and poor food handling practices.
AG
Ashley Gary
4 days ago
1.0
swear they would never get my money again if they werent so close. 8/10 times your order will be incorrect after u waited 10 mins for it. and if its not incorrect its cold or the syrup is out on the sodas. really a terrible place. ive been disappointed too many times, rarely review fast food restaurants but i thought i was going to be saving potential victims but as i see from previous reviews we’ve been warned. rule of thumb never go to a mcdonalds with less that a 3.9 rating
TN
Thomas Nethken
Jan 5, 2026
4.0
Slow service & have to wait for door dash orders like crazy
IR
Ian Robyn
Dec 21, 2025
1.0
Ordered food online to do a mobile curbside order and have been sitting here for over 50 minutes and had to go inside to get our food
TM
Tasia Mcswain
Dec 21, 2025
1.0
I wish they would just fire this whole night team. I had order 1200 on 12/21/25 @ 7:57. I ordered a caramel macchiato and was told it would be 15 min wait, no problem. I waited 40 MINUTES and had to drive back to the drive thru because they forgot about me. I should’ve got a refund or something. I would understand if they were busy but there was no line. Honestly they should shut this place down and just rehire it’s atrocious the few times I go. McDonald’s don’t care about their customers at all
ES
Eryn Savannah
Dec 14, 2025
1.0
I’ve waited over 20 minutes for my order twice now sitting in a reserved drive through parking spot.