McDonald's

3.2
2614 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
331 SC Hwy 28 Byp, Anderson, SC
29624, United States

Hours

Reviews

3.2
2,614 reviews
5 stars
794
4 stars
462
3 stars
468
2 stars
276
1 star
614

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted extremely long wait times, often exceeding 30 minutes, even for simple orders.

Employee Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Customers frequently mentioned cold or improperly cooked food, with some expressing concerns about food safety.

Cleanliness

While some noted cleanliness, many reviews pointed out unsanitary conditions and poor management of the dining area.
  • LH
    Lisa Husband
    1 day ago
    1.0
    This McDonald's is terrible unless you are picking up a DoorDash. Otherwise their customer service is terrible. They ignore you when you are at the counter, they never apologize for messing up your order and the drive is constantly parked (which means they walk from car to car asking what order you had, grossly unsanitary)
  • LR
    Lee Ann Reed
    Nov 16, 2025
    1.0
    Drive thru worker was either not trained properly or just plain out dumb. Using the mobile app has never been difficult. I come to this location often only because it is near my house. There is always a long line at the microphone but when you go around there is no one in line. 9 times out of 10 they are pulling everyone to the drive thru waiting lanes where you will wait 10+ minutes and pray they don't leave anything out. If you have time to drive a few more miles to the next McDonald's, I would recommend you do that!!
  • BN
    Brook Nix
    Nov 7, 2025
    1.0
    Trash customer service!! Waited a whole hour for our food and one frappe still nothing was correct! Went inside to get my frappe they forgot and no one once asked if anyone needed help with anything!! And there was a line of people!! TRASH service! DO BETTER!!
  • CM
    Ccjj Morway
    Oct 19, 2025
    1.0
    Didn’t get frappe. Ice Carmel coffee was completely wrong. No whip cream, no extra Carmel. Big breakfast no maple syrup. And on top of that waited for 40 min. Ordered at 9:25 didn’t get food until 10:02 after going in there and getting it. This is not the first time I come and get coffee at least once a day and they can’t even follow the directions for how I want it. Instead of french vanilla they put hazelnut. I will not be coming back anymore. Oh and the woman taking the order huffing and puffing.
  • KC
    K C
    Oct 18, 2025
    1.0
    This place is a mess. Getting everyone’s orders wrong. Waited 30 mins and then there was a hair in my biscuit. Said they were waiting on my hashbrowns but then didn’t even put my hashbrowns in the bag. lady behind the counter was getting mad and mouthing off when people complained about their order being wrong. Saying ‘people keep asking me questions’. Well duh, you are a worker here.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 331 SC Hwy 28 Byp, Anderson, SC?

Delivery is available every day from 4:30 AM to 2:00 AM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is open daily from 4:30 AM to 2:00 AM.