Chipotle Mexican Grill

Reviews

• AP

  Azariah Price

  2 days ago
  2.0
  This Chipotle has gone downhill so much. You consistently get a half scoop of Chicken AT BEST. The last two times I’ve asked for a double serving I get charged for 4x protein. My wife and I love the healthy and quick option that Chipotle offers, but we will start going to Moe’s where the portions aren’t being rationed like we’re at war. I left two stars instead of one because of one employee: an older gentlemen who is a newer hire that serve us during his first week. He was very friendly and gave an actual full scoop of protein with a cheerful smile the whole time.
• TN

  TRAP NUBIAN

  4 days ago
  2.0
  Do NOT ORDER ONLINE (Uber Eats)! My bowl arrived less than 1/2 empty. Plus It was missing the fajitas veggies. Uber Eats gave a $2 credit for over $50 order. Not to mention these orders don’t even contribute to points in the app. I’m still hungry
• EA

  EXQUISITE VIBEZ & TRAVEL AGENCY

  Dec 29, 2025
  1.0
  How is it ok for the cashier to be rude and disrespectful to a customer. My daughter whom is a child went in the restaurant to order lunch after church. Waited patiently in line and was encountered with an attitude from Lakeisha. Not only did she not greet my daughter but she threw her gift card on the counter instead of handing it back to child. She took her receipt and crumpled it up so my daughter would not be able to do a survey on her experience. Seriously bad for business. If you dont like your job as a cashier then please stay home. Its scary to know that person's with such hate in their heart work around food. I will not be visiting this store and cannot wait for the district manager to reach out so i can express my concern. This occurred just after 1pm on Sunday December 28 2025. Good customer service is vital to a business. So disappointing. UPDATE: On December 29 2025 I reached out to the store manager (who was a male. He would not provide me a name) and he hung up on me. I was not rude but only expressed my concern as a customer. For the General manager or whomever it was that I spoke to at 10:48am to hang up on me was diabolical. So the store manager encourages this behavior???
• CA

  Curry Ann Askew

  Dec 27, 2025
  1.0
  Extremely disappointed for MONTHS. NEVER have all ingredients - examples no chicken or rice. Tonight they had no lettuce, grilled veggies, pico, or corn pico. When I asked if they had more the server was BEYOND annoyed and was extremely rude. We try to go back every now and again because we love Chipotle but this is our last time.
• MM

  Morgan Myles

  Dec 10, 2025
  5.0
  To be clear, the manager Aiyana is a 10/10, and that is exactly why I rated this store’s service so highly—otherwise, it would have been 0 stars. I ordered $50 worth of food, and the employees decided to slap my name on a random bag, which meant I not only didn’t receive my order but was given a random girl’s order worth only $15. I was on the phone with Chipotle for 45 minutes before they finally transferred me to this location. When I got to speak with Aiyana, she made sure to make things right and take care of me as a customer. Major props to her and her customer service. She ensured that, although I started out extremely disappointed, I left fully satisfied, and she even came up with an alternative way for me to receive my correct order the same day with no hesitation. Thank you, Aiyana—you are a rockstar!

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