Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service experiences varied widely, with some employees praised for their friendliness and attentiveness, while others were reported as rude and unprofessional.
Wait Times
Many customers expressed frustration over long wait times, particularly in the drive-thru, with reports of waits exceeding 30 minutes.
Food Quality
Food quality was inconsistent; while some customers enjoyed fresh and well-prepared meals, others received cold or poorly cooked items.
Pricing Concerns
Several reviews mentioned high prices, with some customers feeling that the value did not match the cost of their meals.
RM
Roger Mullinax
5 days ago
2.0
Got to the restaurant at 8:45 am and the main door was still locked. Had to walk around the building in the rain to get in. When I told the manager they said, " oh, I don't unlocked that door until after breakfast ".
AW
Ashley Watson
Feb 24, 2026
2.0
I waited 8 minutes to get Rice, brown gravy, and 2 biscuits. Asked the girl if she didn't mind waiting for me to make sure she put a spork in there before she walked off. She said she put it in there herself as she quickly walked away... She didn't. And to top it all off, the gravy was super watery. It also pilled all over my car seat because the lid wasn't put on correctly. I know this isn't the end of the world but I have been traveling for 6 hours and I'm hangry and frustrated. I just wanted some rice and gravy but I got useless gravy, a mess, and delayed.
The other girl that was in drive thru was super sweet, though.
DD
Danni Durham
Feb 9, 2026
1.0
Pulled through the drive-thru at 12:15 during the week. Lunch time. I was told there was a 10 minute wait on a chicken sandwich. People do not have time to wait on lunch break. Will not go to this restaurant expecting it to be quick. Employee was rude.
CA
Chad Ashley
Feb 1, 2026
4.0
You need to cook your biscuits longer. I know you're busy but they have the consistency of a wet bread
AK
Amber Kessinger
Jan 10, 2026
4.0
It was nice. But it was not mine. But the price for 12 piece of chicken 3 sides and 1/2 tea. 40$ was jaw dropping out of this world blew my mind. Only ever fet 2 thighs.