Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and slow service.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others found them unsatisfactory or poorly prepared.
Cleanliness
Concerns raised about cleanliness and food safety, with some customers reporting unsanitary conditions.
Drive-Thru Experience
Drive-thru service received mixed feedback; some praised speed and friendliness, while others experienced long waits.
JA
John Auchtung
Dec 18, 2025
5.0
All the employees were very kind!!!
SS
Sarah Strickland
Nov 19, 2025
1.0
If I could give 0 stars I would I ordered the half pound beef and cheddar meal with a apple pie milkshake through drive through first the young guy at the drive through was very rude he forgot my milkshake so I asked for it and he said I gave it to you I said no you didn't and saw him get it off the counter to give to me I said thank you he said nothing rude customer service for sure and to make matters worse I got home and there was no way that was a half pound of meat it was a regular beef and cheddar and I paid almost $15 for it I should get my money bsck or get coupons or something and if I were arbys I would put someone at the window who doesn't have poor customer service and the date I got this was yesterday 11/18/2025 around 5:00 in the evening.
MN
María Emilia Negrón
Aug 28, 2025
5.0
Wow, visiting beautiful South Carolina I enjoy a perfectly cooked and prepared Gyro. Amazing all Arby’s should be this great. Thank you
Z_
ZINCRIX UTUBING (_Z_.)
Jul 28, 2025
5.0
I CANNOT BE RUDE, but please franchisee, take care of your employees