Wendy's

3.8
1358 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Aiken, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Aiken, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1004 Richland Ave., Aiken, SC
29801, United States

Hours

Reviews

3.8
1,358 reviews
5 stars
585
4 stars
348
3 stars
177
2 stars
80
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, leading to significant customer dissatisfaction.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail in order fulfillment.

Management Concerns

Customers expressed frustration with management's handling of issues, including poor customer service and inadequate responses to complaints.
  • KF
    king Fatman
    5 days ago
    1.0
    Came here around 9 on Dec 15th lady staff was cussing in drive through than pull me up for 30min order still wrong
  • DE
    Davetta Elam
    Jan 1, 2026
    1.0
    I came through drive thru around 10:15pm on 1/1/2026 and I just want y’all to know who ever was on your headset was very rude. So rude to the point I didn’t even bother to order. I drove up the window and you had 3 workers 2 males n the lady on the headset. I let her know I was going to file a complaint she told me have a Happy New Year!!! Everybody leaning up against the counters like it’s sad to see fast food go down bc of lack of customer service.
  • GO
    Gamers Only803
    Dec 20, 2025
    2.0
    Drive thru cashier got upset because I wanted my drink with no ice and proceeded to overflow my cup to make it spill over and threw my fries and nuggets in the bag upside down. Very unprofessional and I will never revisit this location again.
  • SS
    ShadesAndBoots
    Dec 9, 2025
    1.0
    I understand the US is going penniless, so businesses need to adjust their prices instead of just shorting customers the difference on change. I spent $50 here today & they wouldn't have given me the food if I didn't give them ALL the money, so I don't appreciate being shorted.
  • TH
    Tarsha Holmes
    Dec 5, 2025
    2.0
    AWFUL! AWFUL! AWFUL! The worst experience I have ever had at a fast food restaurant. Seriously! Ordered my food and the cashier was unprofessional and didn't give me a receipt. My fries looked like they had been refried and my sandwich...don't even want to talk about the sandwich. The chicken part of the sandwich was burnt and looked old. Mind you this is the peak of lunch time that I was at this particular Wendy's. I take my food back and asked for the manager so I could get a refund. She told me I couldn't get my money back but offered to make me a fresh sandwich. I didn't want anymore of their awful food. I just wanted my money back. So I didn't argue and agreed to get a fresh sandwich. BIG MISTAKE!!! The sandwich was not fresh and the lettuce was withered on the sandwich. And then she had the nerves to say she gave me a fresh batch of fries. Where was the 'fresh'? They looked just like the first order of fries I had...stale, burnt, and limped!!!! I should of checked my food both times before I left the restaurant. Lesson well learned. Highly disappointed!!!

Frequently Asked Questions About Wendy's

Is Aiken, Sc Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Aiken, SC?

The drive-through at Wendy's in Aiken, SC is open from 6:30 AM to 1:00 AM Monday to Thursday and Sunday, and until 2:00 AM on Friday and Saturday.