At Wendy’s in Aiken, SC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Aiken, SC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported extremely slow service, with long wait times in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, leading to significant customer dissatisfaction.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail in order fulfillment.
Management Concerns
Customers expressed frustration with management's handling of issues, including poor customer service and inadequate responses to complaints.
KF
king Fatman
5 days ago
1.0
Came here around 9 on Dec 15th lady staff was cussing in drive through than pull me up for 30min order still wrong
DE
Davetta Elam
Jan 1, 2026
1.0
I came through drive thru around 10:15pm on 1/1/2026 and I just want y’all to know who ever was on your headset was very rude. So rude to the point I didn’t even bother to order. I drove up the window and you had 3 workers 2 males n the lady on the headset. I let her know I was going to file a complaint she told me have a Happy New Year!!! Everybody leaning up against the counters like it’s sad to see fast food go down bc of lack of customer service.
GO
Gamers Only803
Dec 20, 2025
2.0
Drive thru cashier got upset because I wanted my drink with no ice and proceeded to overflow my cup to make it spill over and threw my fries and nuggets in the bag upside down. Very unprofessional and I will never revisit this location again.
SS
ShadesAndBoots
Dec 9, 2025
1.0
I understand the US is going penniless, so businesses need to adjust their prices instead of just shorting customers the difference on change. I spent $50 here today & they wouldn't have given me the food if I didn't give them ALL the money, so I don't appreciate being shorted.
TH
Tarsha Holmes
Dec 5, 2025
2.0
AWFUL! AWFUL! AWFUL!
The worst experience I have ever had at a fast food restaurant. Seriously!
Ordered my food and the cashier was unprofessional and didn't give me a receipt. My fries looked like they had been refried and my sandwich...don't even want to talk about the sandwich. The chicken part of the sandwich was burnt and looked old. Mind you this is the peak of lunch time that I was at this particular Wendy's.
I take my food back and asked for the manager so I could get a refund. She told me I couldn't get my money back but offered to make me a fresh sandwich. I didn't want anymore of their awful food. I just wanted my money back. So I didn't argue and agreed to get a fresh sandwich. BIG MISTAKE!!! The sandwich was not fresh and the lettuce was withered on the sandwich. And then she had the nerves to say she gave me a fresh batch of fries. Where was the 'fresh'?
They looked just like the first order of fries I had...stale, burnt, and limped!!!!
I should of checked my food both times before I left the restaurant. Lesson well learned. Highly disappointed!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Aiken, SC?
The drive-through at Wendy's in Aiken, SC is open from 6:30 AM to 1:00 AM Monday to Thursday and Sunday, and until 2:00 AM on Friday and Saturday.
Does Wendy's in Aiken, SC serve breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's in Aiken, SC for delivery or takeout?
Yes, Wendy's offers delivery and takeout services. You can order via the Wendy's app or online at order.wendys.com.
What payment methods are accepted at Wendy's in Aiken, SC?
Wendy's in Aiken accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Aiken, SC for questions or feedback?
You can call Wendy's directly at (803) 617-7550 or contact their Customer Care via their website or live chat. The phone number 888-624-8140 is also available for feedback.
Where is Wendy's located in Aiken, SC?
Wendy's is located at 1004 Richland Ave., Aiken, SC 29801, USA.
Are there other financial service providers near Wendy's on Richland Ave?
Yes, Approved Cash and Community Choice Financial, both offering financial services and loans, are nearby, which could be convenient if you need quick financial services before or after your meal.
What are some nearby beauty and barber salons near Wendy's in Aiken, SC?
Nearby beauty and barber salons include PATdaBarber, The Rehab Lounge Barbershop/Suites, Chatter House Barbershop, Locs By Taisha, Tiffany B. Licensed Barber, and The Journey Hair Station, useful for customers combining a haircut or beauty service visit with a meal at Wendy's.
What nearby shopping options are available around Wendy's in Aiken?
Kalmia Plaza shopping center is nearby, offering clothing stores and fashion shops, making it easy to combine shopping with a meal at Wendy's.
What types of meals does Wendy's in Aiken, SC serve?
Wendy's in Aiken serves breakfast, lunch, and dinner with a menu featuring 100% fresh, never frozen beef burgers, natural cut fries, chicken nuggets, salads, Frosty desserts, and the Baconator® sandwich.