Pizza Hut

3.6
391 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1490 Whiskey Rd in Aiken, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1490 Whiskey Rd, Aiken, SC
29803, United States

Hours

Reviews

3.6
391 reviews
5 stars
187
4 stars
60
3 stars
26
2 stars
20
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness while others were reported as rude and dismissive.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as incorrect orders, cold or burnt pizzas, and insufficient toppings.

Order Timeliness

Numerous reviews highlighted delays in order preparation and delivery, with many customers experiencing long wait times and orders being ready late.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including sticky floors and unpleasant odors.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences, praising specific staff members and enjoying the food.
  • AM
    amarionyana mariah
    Jan 3, 2026
    5.0
    Great customer service !
  • MH
    Marietta Holloway
    Jan 1, 2026
    1.0
    Every person in this so called restaurant needs to be fired.We never got the bread sticks.The pizza crust on the thin crust was over done like taco chips,but you sent it out anyway.Ifyou don't care about the quality of food you send out you should not work with the public The only good thing I can think of about this order is knowing that when you do nasty things to people you will get the same back😐69.00 worth of crap!!!!
  • LH
    Laquandra Hammond
    Dec 24, 2025
    5.0
    I went and got pizza for dinner on Christmas Eve and the young lady that helped me was very helpful and I was pleased with her service.
  • AA
    Amanda
    Dec 16, 2025
    1.0
    I am writing to formally complain about an unacceptable customer service experience I had at one of your Pizza Hut locations. When I pulled into the drive-thru, the employee working the window did not acknowledge me at all. Instead, she immediately complained to her friend—whom she was actively talking to through her AirPod—about the drive-thru bell ringing when I arrived. From the moment I pulled up, her demeanor was rude, dismissive, and unprofessional, including visible negative facial expressions. Throughout the entire transaction, she continued her personal phone conversation instead of focusing on the customer in front of her. I attempted to ask for her name twice and was completely ignored both times. She handed me my drink without saying a single word and then handed me my pizza with the same lack of basic courtesy. As I took the pizza box, she suddenly decided to speak—only to tell me that I “didn’t have to snatch the box.” Given her behavior from the start, I felt the need to take it myself since she had been rude, disengaged, and openly uninterested in doing her job properly. I have never experienced customer service this disrespectful. As someone who has been a manager for over 25 years, I can confidently say this is not how customers—or people in general—should ever be treated. Personal phone calls, ignoring customers, complaining about them within earshot, and displaying hostility should never be tolerated in a customer-facing role. This employee clearly has a serious attitude problem and appears to hate her job, and unfortunately, that was taken out on me. I expect better from a well-known company like Pizza Hut. I hope this matter is taken seriously and addressed appropriately, as behavior like this reflects poorly on your brand and drives customers away. They girl had a septum nose ring with hand tattoos on her right hand. This happened 12/16/25 at 11:00pm
  • CM
    CoCo Marie
    Dec 11, 2025
    1.0
    I swear I wish I could give them a zero. Who ever was working tonight 12/10/2025 between 9PM and 11:30PM should not ever be able to make pizza or serve customers ever again at any restaurant. Anyone who thinks its ok to send food like this out to people should definitely be put on register or not work in a restaurant. Look at The pictures... Pictures say it all. BURNT, NO CHEESE, NO SAUCE, PEPPERONIS FEEL LIKE.... no words.

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 1490 Whiskey Rd in Aiken, SC?

Pizza Hut at 1490 Whiskey Rd in Aiken, SC is open daily from 9:45 AM to 12:15 AM.

Does this Pizza Hut location offer delivery and pickup services?

Yes, this Pizza Hut offers in-store pickup, delivery, and no-contact delivery options for your convenience.