CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Aiken is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, particularly in the drive-thru, with long wait times and incorrect orders.
Food Quality
There were numerous complaints about inconsistent food quality, including undercooked items, missing ingredients, and overall dissatisfaction with the meals.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Customer Service
While some customers praised the friendliness of the staff, many others experienced poor customer service, including rude interactions and lack of assistance.
Pricing Concerns
Customers expressed that the prices were high relative to the quality of food received, with some feeling that they were not getting value for their money.
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James Shanagher
Jan 21, 2026
3.0
Not what it used to be.
NC
Niki Christenson
Dec 15, 2025
5.0
I placed a big order the evening before to pick up at 7:30 the next morning for some of the ladies at a horse show. I didn’t have time to check the bag rushing to the show grounds…. and was pleasantly surprised that not only everything was there, but tons of extras. They were very friendly and packed everything carefully and organized. Thanks!
FF
Farileyme Farileyme
Dec 8, 2025
1.0
I had a not so good experience today. I went to order a Chipotle avocado Milt with chicken and wild rice soup my whole bowl of soup was broth with two carrots this has never happened to me at Panera Bread before. This was just poor service and poor customer service. I don't live in this area. I'm just here to help open up a new store for my company. I just know we're not to come back too. I could have been the owner. For all this location knows. There is room for training and improvement.
TS
Teresa Smith
Oct 29, 2025
4.0
Good food,a little high but worth it.
CH
Chelsea Hart
Sep 8, 2025
1.0
So I ordered sixty four dollars worth of food and they refused to let me pay with a hundred dollar bill. They will not accept anything over a fifty. Due to the fact that's all the cash I had on me.We will not ever be eating there again. Luckily, we very much believe if our hard earned cash isn't good enough for you.We'll take it somewhere else.