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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Aiken is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with issues such as undercooked items, stale bread, and incorrect orders.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and poor order accuracy.
Customer Service
While some customers praised friendly staff, others experienced rude service and a lack of responsiveness to complaints.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Pricing
Customers noted that prices are high relative to the quality and portion sizes of the food.
TS
Teresa Smith
Oct 29, 2025
4.0
Good food,a little high but worth it.
CH
Chelsea Hart
Sep 8, 2025
1.0
So I ordered sixty four dollars worth of food and they refused to let me pay with a hundred dollar bill. They will not accept anything over a fifty. Due to the fact that's all the cash I had on me.We will not ever be eating there again. Luckily, we very much believe if our hard earned cash isn't good enough for you.We'll take it somewhere else.
CC
Cheyanne Cashwell
Aug 11, 2025
1.0
Got a pick 2 combo with a half sandwich and market salad with bread for the side. I waited over 15 min in the drive thru to get my food even though I was the only one in line. Got home took one bite of my sandwich and the chicken was literally raw and pink in the middle 🤢. I also didn’t get my side of bread. Didn’t even eat the salad as I am pregnant and immediately lost my appetite after that bite of sandwich! Not the first or even the third or forth time I’ve experienced long wait times and undercooked/incorrect orders at this location. This was my last straw with them. No salmonella for me plz.
TO
T Outlaw
Aug 9, 2025
5.0
Great sandwich! I did get mine to go, but I wanted to take a minute to give due props to the young lady who was working pretty much by herself. All the stars go to her. As the norm these days, some of the help didn’t show up for work, and she was manning the drive through window AND making the orders all by herself. And doing damn good job at it! Do better, Panera in Aiken. You gotta find a way to get your people some backup help when workers don’t show up! Managers-call your employees and make sure they have enough staff there. Aiken is a big town, and that’s a pretty busy location.