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McDonald's

3.6
(1797 reviews)

Business Details

3604 Richland Ave, Aiken, SC
29801, United States
(803) 648-6394
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3604 Richland Ave, Aiken, SC
29801, United States

Hours

Reviews

3.6
1,797 reviews
5 stars
629
4 stars
445
3 stars
309
2 stars
143
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, missing ingredients, and overall dissatisfaction with the meals.

Customer Experience

While some customers praised the friendly staff and quick service, others experienced significant frustration due to order mistakes and unprofessional behavior.

Cleanliness

Several customers noted cleanliness issues, including sticky floors and unsanitary conditions.
  • LG
    Lisa Gadson
    Feb 20, 2026
    5.0
    Great
  • DC
    Dina Coleman
    Feb 16, 2026
    1.0
    AWFUL My ticket says no pickles but there's pickles all over it so I just wasted seven bucks on crappy food
  • GP
    Georshia Price
    Feb 7, 2026
    1.0
    Waiting 20 minutes is terrible
  • DD
    Debbie Dixon
    Jan 22, 2026
    3.0
    The confusion at the front counter was terrible. Brand new employee not being used by person training them. Couldn't get waited on and the trainer was standing there not knowing where orders went. I left without ordering.
  • CG
    Corbin Garris
    Jan 15, 2026
    2.0
    Look I understand being stressed at a fast food place when working, but I've ordered 3 times from this place all three times the heavily messed up. I tried to call just to tell them that someone there isn't doing good, I didn't even want a refund. So I called and the manager was the one that picked up I explained the situation, and the whole time she gave me attitude and tried to say what was wrong with the order couldn't have been them because they never mess up like that, she straight up told me I was wrong and just pissed me off to the point I hung up.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on Richland Ave in Aiken, SC?

In-store dining at this McDonald's location is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru service available at the McDonald's on Richland Ave?

The drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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