Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.
Positive Experiences
Some customers praised the friendly staff and quick service, particularly during less busy times.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
LM
Leslie Monroe
Jan 4, 2026
1.0
Manager was rude and obnoxious when I asked for all of my change. For the record if you owe me 39 cent you don't give me 35 cent and claim there's a penny shortage. There is NO penny shortage.
Need to train your employees.
CC
Cheryl
Dec 30, 2025
1.0
I have had problems with this McDonalds in the past. Cold food, frappes that taste and look horrible and when you call to let them know about poor service, they don't seem to care. For the amount of money you pay to eat here, I will go elsewhere.
AV
Austin Vapes
Dec 18, 2025
1.0
I ordered two ranch snack wraps and there was absolutely no ranch on them I’m very disappointed by the laziness at this store it’s every time I go there I’m missing items from my order or food was half assed man I’m just calling corporate tomorrow morning at this point
MD
Ma Dukes
Dec 17, 2025
1.0
My food was cold and my shake was like adding strawberry to my milk. They want your money but the product is awful
AC
Adrienne Charland
Nov 5, 2025
1.0
I was 4th in line at the drive-thru. I ordered a quarter pounder without cheese and a quarter pounder with cheese but no ketchup, and a medium fry. I attempted to double chexk my order at the first window but was ignored so I checked the receipt,the order was correct . I moved to the 2nd window where I was directed to sit in the #4 online orpick up spot. I received my order 15 minutes later. The fries were cold ( i thought they would be hot for as long as I waited), the first-quarter pounder I ordered with cheese was correct. The second quarter pounder had no cheese, but it did have ketchup. The burgers were also cold, and the patties tasted like they were dipped in water. I was very disappointed but I did not turn around. This is the second time that I had bad service at this particular, McDonald's.
But I let the first time go, because it was my first time there. Also, I did notice this mcdonald's is priced higher than all of the other mcdonald's In that same area. I will not be going back to this particularMcdonald's, due to the bad service, bad food and higher prices. Even though it is closest to me and more convenient.
What are the operating hours for in-store dining at McDonald's on Richland Ave in Aiken, SC?
In-store dining at this McDonald's location is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.
When is the drive-thru service available at the McDonald's on Richland Ave?
The drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, customers can enjoy delivery from 5:00 AM to 11:00 PM every day through their online ordering platforms.
What delivery options are available at this McDonald's?
The McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food through a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store. Quick links and app download URLs are provided online.
What payment methods does the McDonald's on Richland Ave accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 3604 Richland Ave has a drive-thru service.
Are there any nearby breakfast restaurants near this McDonald's?
Yes, nearby breakfast spots include Huddle House and That Flippin' Egg, both offering great options if you're planning to explore local dining before or after your visit.
What nearby accommodations are close to McDonald's at 3604 Richland Ave?
Quality Inn & Suites is located nearby, providing convenient lodging if you're visiting the area and want to enjoy easy access to McDonald's and other local amenities.
Are there any nearby attractions or services that might interest customers visiting this McDonald's?
Nearby places such as Safari Lounge (a local bar), Benchmark Physical Therapy, and the Bank of America ATM provide additional options for entertainment, health, and banking needs during your visit.