McDonald's

3.6
1789 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3604 Richland Ave, Aiken, SC
29801, United States

Hours

Reviews

3.6
1,789 reviews
5 stars
627
4 stars
445
3 stars
307
2 stars
142
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.

Positive Experiences

Some customers praised the friendly staff and quick service, particularly during less busy times.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
  • LM
    Leslie Monroe
    Jan 4, 2026
    1.0
    Manager was rude and obnoxious when I asked for all of my change. For the record if you owe me 39 cent you don't give me 35 cent and claim there's a penny shortage. There is NO penny shortage. Need to train your employees.
  • CC
    Cheryl
    Dec 30, 2025
    1.0
    I have had problems with this McDonalds in the past. Cold food, frappes that taste and look horrible and when you call to let them know about poor service, they don't seem to care. For the amount of money you pay to eat here, I will go elsewhere.
  • AV
    Austin Vapes
    Dec 18, 2025
    1.0
    I ordered two ranch snack wraps and there was absolutely no ranch on them I’m very disappointed by the laziness at this store it’s every time I go there I’m missing items from my order or food was half assed man I’m just calling corporate tomorrow morning at this point
  • MD
    Ma Dukes
    Dec 17, 2025
    1.0
    My food was cold and my shake was like adding strawberry to my milk. They want your money but the product is awful
  • AC
    Adrienne Charland
    Nov 5, 2025
    1.0
    I was 4th in line at the drive-thru. I ordered a quarter pounder without cheese and a quarter pounder with cheese but no ketchup, and a medium fry. I attempted to double chexk my order at the first window but was ignored so I checked the receipt,the order was correct . I moved to the 2nd window where I was directed to sit in the #4 online orpick up spot. I received my order 15 minutes later. The fries were cold ( i thought they would be hot for as long as I waited), the first-quarter pounder I ordered with cheese was correct. The second quarter pounder had no cheese, but it did have ketchup. The burgers were also cold, and the patties tasted like they were dipped in water. I was very disappointed but I did not turn around. This is the second time that I had bad service at this particular, McDonald's. But I let the first time go, because it was my first time there. Also, I did notice this mcdonald's is priced higher than all of the other mcdonald's In that same area. I will not be going back to this particularMcdonald's, due to the bad service, bad food and higher prices. Even though it is closest to me and more convenient.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's on Richland Ave in Aiken, SC?

In-store dining at this McDonald's location is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.

When is the drive-thru service available at the McDonald's on Richland Ave?

The drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.