Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,781 reviews
5 stars
626
4 stars
443
3 stars
307
2 stars
142
1 star
263
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including cold, greasy, and incorrectly prepared items.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rudeness and poor handling of orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Concerns raised about cleanliness, with reports of sticky floors and unsanitary conditions.
Service Speed
Inconsistent service speed; some customers experienced long waits while others noted quick service.
- SMSharon MazeNov 7, 20255.0Relaxed atmosphere. Enjoyable!
- CFChuck FarrellNov 5, 20252.0Drive thru worker acted like we were bothering her cause she was texting on her phone.
- ACAdrienne CharlandNov 5, 20251.0I was 4th in line at the drive-thru. I ordered a quarter pounder without cheese and a quarter pounder with cheese but no ketchup, and a medium fry. I attempted to double chexk my order at the first window but was ignored so I checked the receipt,the order was correct . I moved to the 2nd window where I was directed to sit in the #4 online orpick up spot. I received my order 15 minutes later. The fries were cold ( i thought they would be hot for as long as I waited), the first-quarter pounder I ordered with cheese was correct. The second quarter pounder had no cheese, but it did have ketchup. The burgers were also cold, and the patties tasted like they were dipped in water. I was very disappointed but I did not turn around. This is the second time that I had bad service at this particular, McDonald's. But I let the first time go, because it was my first time there. Also, I did notice this mcdonald's is priced higher than all of the other mcdonald's In that same area. I will not be going back to this particularMcdonald's, due to the bad service, bad food and higher prices. Even though it is closest to me and more convenient.
- JSJohn SOct 29, 20251.0Every time I come to this location and get French fries there is always hair in my fries and I have to throw them away the employees need to wear hairnets or something this is ridiculous.
- SLshari laytonOct 26, 20251.0I stopped at McDonald's in Aiken SC on Richland ave. at 7:40 on a Sunday morning, the front door was still locked. An employee opened the door and said the manager (Alexis) told h they were NOT open. Over 2 1/2 past posted opening time. This is NOT the first time this has happened.
Frequently Asked Questions About McDonald's
What are the operating hours for in-store dining at McDonald's on Richland Ave in Aiken, SC?
In-store dining at this McDonald's location is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.
When is the drive-thru service available at the McDonald's on Richland Ave?
The drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer delivery services?
Yes, customers can enjoy delivery from 5:00 AM to 11:00 PM every day through their online ordering platforms.
What delivery options are available at this McDonald's?
The McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food through a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store. Quick links and app download URLs are provided online.
What payment methods does the McDonald's on Richland Ave accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, the McDonald's at 3604 Richland Ave has a drive-thru service.
Are there any nearby breakfast restaurants near this McDonald's?
Yes, nearby breakfast spots include Huddle House and That Flippin' Egg, both offering great options if you're planning to explore local dining before or after your visit.
What nearby accommodations are close to McDonald's at 3604 Richland Ave?
Quality Inn & Suites is located nearby, providing convenient lodging if you're visiting the area and want to enjoy easy access to McDonald's and other local amenities.
Are there any nearby attractions or services that might interest customers visiting this McDonald's?
Nearby places such as Safari Lounge (a local bar), Benchmark Physical Therapy, and the Bank of America ATM provide additional options for entertainment, health, and banking needs during your visit.