McDonald's

3.6
1226 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1157 York Street, Aiken, SC
29801, United States

Hours

Reviews

3.6
1,226 reviews
5 stars
459
4 stars
283
3 stars
206
2 stars
98
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unhelpful employees.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Food quality varies, with some customers receiving fresh and hot meals, while others complain about cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some reviews noting unsanitary conditions.

Wait Times

Customers frequently mention long wait times, both in the drive-thru and inside the restaurant.
  • BJ
    Belinda Johnson
    Nov 7, 2025
    1.0
    Always getting our order wrong fries cold service nasty workers not all of them food burnt an hard
  • MM
    M Brown (Lt. MB)
    Nov 7, 2025
    2.0
    Very friendly staff, even though I feel ignored. Mistakes happen, so I try not to press the issue. However, I made an app order at 9:08 a.m., arrived late at about 9:30 a.m., and still did not receive my at 10:08 a.m. even though on the app, I selected to wait in a reserved parking spot, I had to go in to see what was taking so long. After a little back and forth about what my order was, and being told that they don't have it, it was finally prepared. The sausage with egg McMuffin came with some surprise onions, but I was done waiting. Is it just me McDonald's?
  • DD
    daniel davis
    Nov 5, 2025
    1.0
    Very rude customer service she acted like she didn't want her job and didn't like her job was there just because she had to be there she was very rude not to mention I had a stroke within the last year it takes me time to get my thoughts and get it out my mouth
  • MH
    Meranda HOBBS
    Oct 29, 2025
    5.0
    Very friendly bad service very helpful Nice energy.
  • DT
    Daniel Transportation
    Oct 2, 2025
    1.0
    Tonight I order two combo meals they pull me to spot number 2. I waited at least ten minutes for my food. Finally got my food was missing an order of fries. I went inside to let them know. Stood there a few minutes never got my fries and the customer service there is very poor. The one at Exit 22 way better than this one. I order and Daily double and got a dry McDouble.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Aiken, SC?

This McDonald's location is open daily from 6:00 AM to 11:00 PM on weekdays, 6:30 AM to 11:30 PM on Fridays and Saturdays, and 6:00 AM to 11:00 PM on Sundays.

Does this McDonald's offer delivery service?

Yes, delivery is available daily from 7:00 AM to 10:00 PM with options including curbside pickup, same day delivery, and no-contact delivery.