Customers reported mixed experiences with service, noting both friendly staff and instances of rudeness or confusion.
Order Accuracy
Several reviews highlighted issues with incorrect orders and lack of attention to special requests.
Food Quality
While many praised the freshness and taste of the sandwiches, others expressed disappointment with portion sizes and quality.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
Speed of Service
Many customers appreciated the fast service, aligning with the brand's reputation for quick food preparation.
CL
Chase Lorio
Feb 22, 2026
5.0
We ordered and by the time we sat down the order was already done, it took almost two minutes for a table of three! The ingredients were fresh, the food was amazing, and they didn’t make a single mistake for our order. Thank you Jimmy John’s.
SM
Svetlana Morozovskaya
Feb 16, 2026
4.0
Wonderful experience! The owner, Joe, and his crew are extremely professional, welcoming, and accommodating. Well-run, smooth, pleasant service and delicious food! Will most definitely be back and highly recommend this place for others!!! Thank you, guys!
SM
Shawn McNamara
Jan 19, 2026
3.0
Turn the music down so we don’t have to shout
RB
Reed Boling
Dec 30, 2025
2.0
Messed up my order and didn't know you can't have heated subs here??? Not satisfied
TM
Ted Montminy
Dec 26, 2025
1.0
Ordered ultimate porker with provolone and avocado. They toasted it which i didnt ask for, left out the avocado and even left out the bacon which is supposed to already be in that sandwich. How do you screw up making a sandwich that bad? Simple order