Dunkin'

3.9
671 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aiken, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3526 Richland Ave W, Aiken, SC
29801, United States

Hours

Reviews

3.9
671 reviews
5 stars
344
4 stars
118
3 stars
68
2 stars
49
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

Many reviews mentioned issues with food quality, including stale donuts, cold items, and incorrect orders.

Staff Friendliness

While some customers praised friendly staff, others experienced rude or indifferent service, indicating inconsistency.

Cleanliness

Several reviews noted cleanliness issues, particularly in the employee area and overall store environment.

Mobile Ordering Issues

Customers faced problems with mobile orders, including unfulfilled orders and lack of communication regarding substitutions.
  • LM
    Linda Morrison
    Nov 17, 2025
    5.0
    Friendly great aervice
  • LJ
    LaTina Jordan
    Oct 22, 2025
    1.0
    Never any fresh donuts, got order wrong, wasted my money.
  • JT
    Jose Trinidad
    Oct 11, 2025
    5.0
    My favorite drink at Dunkin! I absolutely love Dunkin’s Frozen Coffee — it’s like a coffee slushy and the perfect pick-me-up on a hot day and cold day! I usually get it with caramel swirl and cream, and it comes out smooth, icy, and full of flavor every time. The texture is just right — not too thick or watery — and it has that bold coffee taste I crave. If you’re a coffee lover and haven’t tried it yet, definitely give it a shot. It’s refreshing, energizing, and honestly my go-to drink whenever I stop by Dunkin! ☕❄️
  • JW
    Jessica Williams
    Oct 4, 2025
    2.0
    After going here several times I noticesdthat this place does get crowded no matter what day of the week it is. Hard to find parking, because the lot is shared. Drive thru is small and they have a lot of new staff, which makes service slow. I was very frustrated how I waited over 10 mins for coffee and it was about 6 staff on site. The food came out fast, but the hash browns are always soggy and falling apart. I was going to (order online) to avoid the lines and wait times (WHICH IS HIGHLY RECOMMENDED!!!) but I was getting cold foam. Anyways. I'm only ordering online for mobile orders for now on. I absolutely love their doughnuts and holiday themes. I'm a regular customer fyi.
  • DD
    Debbie Dixon
    Sep 30, 2025
    2.0
    I visited this morning and was greeted with a frown, a yawn and someone who never smiled the entire time. She folded and unfolded boxes instead of setting it aside when I changed my order. She acted as if she was doing me a favor to wait on me. I had to repeat two or three times what I wanted and she certainly made no suggestions. I was the only one at the counter when I went in. The box wasn't even fastened and I got no napkins even though this was a to-go order.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aiken, SC?

Dunkin' in Aiken, SC is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.