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Dunkin'

3.9
(686 reviews)

Business Details

3526 Richland Ave W, Aiken, SC
29801, United States
(803) 961-7060
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aiken, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3526 Richland Ave W, Aiken, SC
29801, United States

Hours

Reviews

3.9
686 reviews
5 stars
353
4 stars
119
3 stars
69
2 stars
51
1 star
94

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient staff while others faced rude or inattentive employees.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, particularly with donuts and breakfast items.

Cleanliness

Several customers noted unsanitary conditions in the store, including dirty employee areas and unclean dining spaces.

Product Quality

Feedback indicated a decline in the freshness and quality of food items, especially donuts, with many customers receiving stale or poorly prepared products.

Customer Experience

While some customers praised the friendly atmosphere and quick service, others expressed frustration over long wait times and lack of acknowledgment from staff.
  • SS
    Sweet Spirit
    Feb 14, 2026
    5.0
    I've been going since 2017. Best caramel mocha with oatmilk, ice coffee I've ever had. 2 wake up wraps with turkey sausage and white cheddar.
  • AL
    Allen Landry
    Feb 14, 2026
    1.0
    January 14, 8:55 in the morning I pulled up behind a car and I couldn’t quite get to the speaker to place my order so I pulled up after the car moved in front of me. I get to the box and I’ll wait approximately about three minutes. Nobody says anything so I finally say “hello” and the lady on the other side said “I already asked what you wanna order two times but what do you want?” Just nasty!!!
  • CS
    Chaela Sparks
    Feb 9, 2026
    2.0
    I’ve gotten several unacceptable orders from this place but I think this one might be the worst. I’m fed up with this place
  • AS
    Andi Sinclair
    Feb 9, 2026
    5.0
    I never go to DD but happened to be in need of a coffee had a second to grab one. Drive thru was extremely helpful on helping me order since I am quit a newbie with their menu. I needed sugar free and they nailed it. I am a 7brew fan , this came in 2nd but good job on everything and friendly
  • RO
    Russ Odum
    Feb 3, 2026
    3.0
    Been a customer since they opened. Those who know me know I know coffee. Unfortunately, I am sad to say I will most likely not be returning in the evenings and will not be recommending evening trips. I order 1 large iced Decaf and 1 large regular with Mocha, Cream, and liquid sugar. IF the "usual crew", the ones that know me by the sound of my truck and know my order are NOT working in the evening..... It is a gamble if I get Iced Tea instead of Decaf OR told they are out of Decaf at 4 or 5 in the evening.... 2 things that bug me about it. 1 How do you not know it is tea? Coffee is darker, right? It even smells different. 2. How can a coffee and donut shop be out of Decaf AND fresh donuts. I mean really? Keep the usual crew, give them a raise, have them train all new employees for AT LEAST 90 days without incident then sprinkle them in with the usual crew. If incident then well they shouldn't be making drinks. It isn't that hard. Put the phone down, pay attention to detail, but most importantly take pride in your work!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aiken, SC?

Dunkin' in Aiken, SC is open from 5:00 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery or pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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