Bojangles

3.6
738 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
123 Simple Savings Drive, Aiken, SC
29801, United States

Hours

Reviews

3.6
738 reviews
5 stars
313
4 stars
142
3 stars
104
2 stars
48
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, leading to frustration.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and poor communication regarding order fulfillment.

Food Quality

While some customers praised the food, many others noted inconsistencies in quality, including cold or undercooked items.

Customer Service

Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and lack of professionalism.

Cleanliness

Several reviews highlighted issues with cleanliness in the dining area and food preparation areas.
  • KW
    kevin williams
    Dec 28, 2025
    1.0
    waiting over 40 min. for 8 piece Dinner ! Because a 20 piece order was before mine . On Sundays Especially . Need to be Cooking Lots of Chicken . People are not here ordering because of this . Lots of help . just standing around waiting on Chicken . Crazy ! Affects my return for Sure . Nobody in Dine in either . I Came in to order . Check the Cameras if you like. . Just standing and Waiting .Paid but Intentions to leave several times without my food . But I figured I will just wait it out this time. I told the Lady at the register. You guys should be steadily cooking chicken all Sunday long. Starting at 5 o'clock in the morning if need to. It's not like the chicken is sitting there Over eight hours or something. Just not very happy at all right now. And trust me I'll really have always love Bojangles. .
  • JO
    Julian Osorno
    Dec 15, 2025
    1.0
    The first time I ever heard about Bojangles was actually from a friend at work. We were on a work trip in South Carolina, and he suggested I give it a try. I’d never heard of Bojangles before, so I was curious. Now, the first time I ordered it was in the morning, and I was told to try their Cajun fries and Cajun chicken. But since it was breakfast time, I ended up going for a biscuit with Cajun chicken, Cajun fries, and a coffee. When it arrived through Uber Eats, I have to say I was a bit disappointed. The biscuit was pretty dry, the chicken was just kind of average, and the fries were soggy by the time I got them. On the plus side, the coffee was actually decent—kind of like a good deli coffee back in NYC. Overall, that first round was maybe a two to three stars out of five. Nothing special. Then, a couple of days later, I decided to give them another shot and ordered a three-piece chicken meal for pickup. I brought it home to eat, and honestly, it was just okay. The chicken was a bit cold by the time I got into it, and the mac and cheese on the side didn’t really impress me. I didn’t even finish the mac and cheese, and the biscuit was still on the dry side. So overall, I’d say I landed on maybe a two out of five stars for the whole experience. It just didn’t live up to the hype for me.
  • DG
    Delta Dana Campbell Good
    Dec 8, 2025
    5.0
    Awesome food. Awesome customer service 10⭐
  • AC
    A C
    Dec 6, 2025
    1.0
    Was just chastised by manager at drive thru for “running up his order time” I was the ONLY car in the line, and I was checking my bag for accuracy , since I was ordering for a few people. Had I known what a jerk I was going to encounter on a Saturday morning out of town, I would have kept my money and gone elsewhere. He opened the window , motioned for me to move and made a rude comment for no reason. Some manager….
  • MM
    Makenna Maupin
    Nov 23, 2025
    1.0
    First time trying Bojangles and disappointed. Waited a bit for order to be taken, not a big deal. At the window the lady confirmed our order, checked the bag, then gave us the wrong stuff. Didn’t notice until we drove away. Wrong food, missing food, no straws. Will not be going back

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dining hours for Bojangles in Aiken, SC?

The dining room is open from 6am to 9pm daily, with kitchen hours generally from 5am to 10pm on weekdays and Saturdays, and 6am to 10pm on Sundays.