Arby's

4.0
1333 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2001 Whiskey Rd, Aiken, SC
29803, United States

Hours

Reviews

4.0
1,333 reviews
5 stars
621
4 stars
352
3 stars
181
2 stars
68
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with cold, stale, or poorly prepared food, including missing ingredients and unsatisfactory portions.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from employees.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty tables and unsanitary conditions.

Speed of Service

Several reviews mentioned slow service, particularly in the drive-thru, with long wait times to place orders.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items, indicating that experiences can vary.
  • RG
    Ron Geiser
    4 days ago
    5.0
    Friendly staff. Fast service. Clean tables.
  • DW
    Diana Williams
    Dec 26, 2025
    1.0
    Received food, potatoes looked like grease soaked sponges. When I asked for crinkle cut fries I got curly. Then I was told the potatoe cakes are greasy because they came out of the greasy. No napkins, using paper towel rolls that were for the restroom.
  • HB
    Hiram Brother3
    Dec 15, 2025
    1.0
    This has to be the worst arby's. Save you money in time The most disgusting place i've been to where there was literally no meat in the new carved turkey...or any ingredients shown in pictures
  • JS
    Joan Soto
    Nov 21, 2025
    1.0
    Was in drive thru for 10 min. Nobody came on to ask us to hold on or take our order. When I pull up to the windows there was nobody there.... customer service stinks now a days
  • CW
    Chris Whitman
    Nov 9, 2025
    1.0
    The Arby's at this location is horrible, the employees are rude and give attitude over simple questions. Came at 730pm and wanted to order a tea and was told that they aren't doing tea because they aren't making anymore tonight. The fries were not fresh as you can tell they were sitting for a while. It is sad that a once respected place has gone down hill and the employees do not care.