Many customers reported rude and unhelpful staff, with several instances of employees being on their phones or ignoring customers.
Cleanliness
The store is frequently noted for being clean and well-maintained, contributing positively to the shopping experience.
Pricing
Prices are often described as higher than competitors, but some customers appreciate the quality and convenience.
Product Availability
Customers generally find the store well-stocked with a good selection of products, although there are complaints about expired items.
FK
F KHAN (KHAN)
Feb 24, 2026
3.0
Standard location nothing special
RM
Rhys Marshall
Feb 23, 2026
1.0
I’ve been a loyal Food Lion customer for a while, but my recent visits have been disappointing. The cashiers often come across as unfriendly or disengaged, which makes the overall shopping experience uncomfortable. Instead of being attentive and welcoming, some appear distracted or uninterested in assisting customers.
As someone who regularly shops here, it’s discouraging to feel like an inconvenience rather than a valued customer. I hope management takes steps to reinforce the importance of customer service and creates a more positive atmosphere in the store. If things don’t improve, I may need to consider other options for my grocery shopping.
JW
Jessica Williams
Feb 19, 2026
2.0
Overcharged for lobster tails. See receipt. I am returning ASAP for a refund. I never got the MVP discount and clearly I got other MVP discounts upon visit.
I wished that all the layouts for stock was all the same for each food lion. If Walmart can do it with triple the items. I think food lion can follow. I shop at KROGER now for fresher produce and better prices.
DD
Debbie Dixon
Feb 12, 2026
4.0
Usually have what you're looking for.
CJ
Cayla Jacobs
Jan 9, 2026
1.0
They always close before their actual closing time and they have poor attitudes with rude before. Also moves very slowly, everytime I go in there theres 3/5 people in line with 3 at least cashiers open Very dissatisfied with customer service.