A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers consistently praised the store for being clean, organized, and well-stocked.
Customer Service
Feedback on staff interactions was mixed; while some customers appreciated friendly and helpful service, others reported rude behavior and poor customer service experiences.
Pricing
Many customers expressed dissatisfaction with high prices, feeling that the store is overpriced compared to competitors.
Product Availability
Several reviews noted issues with product availability, including empty shelves and limited selection, particularly during busy periods.
Self-Checkout Issues
Numerous customers reported frustrations with the self-checkout system, describing it as dysfunctional and time-consuming.
TM
Tiffany Morgan
Dec 3, 2025
5.0
This grocery store is always clean, organized, and well stocked. I really appreciate how easy it is to find everything I need, from fresh produce to everyday essentials. The prices are fair and there are always good deals. The staff is friendly and helpful, and checkout is usually quick. Overall, it’s a very reliable place to shop and one of my favorite supermarkets in the area.
ML
Mila Lauren
Nov 25, 2025
5.0
Great
RC
Robert Cannon
Nov 18, 2025
4.0
Great selection of groceries. Clean store. Good parking.
RW
Richard Ward
Nov 8, 2025
5.0
Very good grocery store. Found everything we needed. Good quick meal options.
What are the operating hours of Stop & Shop in Westerly, RI?
Stop & Shop in Westerly, RI is open daily from 7:00 AM to 10:00 PM.
Does Stop & Shop in Westerly offer delivery services?
Yes, Stop & Shop offers delivery services for customer convenience.
Where is Stop & Shop located in Westerly?
Stop & Shop is located at 149 Franklin Street, Westerly, RI, 02891, US.
What loyalty program does Stop & Shop offer?
Stop & Shop has the GO Rewards loyalty program that provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can customers shop online at Stop & Shop Westerly?
Yes, customers can shop online for delivery or pickup at Stop & Shop Westerly.
What social media presence does Stop & Shop Westerly have?
Stop & Shop Westerly has a Facebook page at https://www.facebook.com/1911339152440807 under the name 'Stop and Shop Franklin Street Westerly RI'.
What services are available at Stop & Shop Westerly?
Services include Check It!, SCAN IT! Mobile, RedBox, UPromise, A+ Bonus Bucks, Order It!, Pick-up (Attended), Coinstar, and Citizen's Bank.
Are there any EV charging stations near Stop & Shop Westerly?
Yes, the Shell Recharge EV charging station is nearby, providing convenient charging options for customers with electric vehicles.
What financial services are accessible near Stop & Shop Westerly?
Near Stop & Shop, there's Coinme for ATMs and currency exchange, and Citizens Bank Supermarket Branch for banking needs.
Which nearby places can I visit for food or entertainment before or after shopping at Stop & Shop Westerly?
You can visit Ninety Nine Restaurant or 99 Restaurants for American dining, Cold Stone Creamery for ice cream, Jersey Mike's Subs for sandwiches, and Redbox for video rentals nearby.