Dunkin'

3.9
300 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Greenwich, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
49 Nooseneck Hill Rd, West Greenwich, RI
02817, United States

Hours

Reviews

3.9
300 reviews
5 stars
147
4 stars
61
3 stars
37
2 stars
14
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude or unhelpful staff, particularly in the drive-thru.

Order Accuracy

Many reviews mention frequent mistakes with orders, including incorrect items and missing components.

Food Quality

Customers reported inconsistent food quality, with issues such as burnt items and improperly prepared sandwiches.

Cleanliness and Management

Some reviews noted improvements in cleanliness and service under new management, while others criticized the overall management and organization.

Speed of Service

While some customers appreciated the fast service, others reported long wait times and disorganization during busy periods.
  • MH
    Maria Holt
    Nov 9, 2025
    1.0
    Customer bathroom was locked and customers were not permitted to use. When we enquire if it was truly out of order, the worker asked the manager what to say and the manager appeared evasive. I asked where do workers go, they said they have another bathroom in the back. Once again they appeared evasive..
  • EJ
    Elliot Jackson
    Oct 5, 2025
    1.0
    Frozen coffee with a shot of espresso, more like frozen milk. Don’t bother wasting your time at this Dunkin.
  • CR
    Christine Roy
    Aug 23, 2025
    5.0
    Great food
  • ND
    Nina Dasilva
    Aug 16, 2025
    1.0
    Manager doesn’t have to love their job but they should be the one showing better customer service
  • CG
    Chubby Bike Guy
    Jul 25, 2025
    1.0
    This is hands-down, the worst Dunkin’ Donuts that you could possibly choose to go to. The employees are rude and incompetent every single time without fail. To top that off, they refuse to take 2 orders from the same vehicle even though orders are being paid for separately. Don’t even get me started on the old red headed woman who I’m assuming is the manager…. She’s probably the worst of all to deal with. If you want Dunkin, go to any other one and save yourself the hassle and aggravation. This is not a review for one single experience, I have had many bad experiences here. Unfortunately this Dunkin is close to me so when I’m in a rush I don’t have much choice. This location is a disgrace to the franchise.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in West Greenwich, RI?

Dunkin' in West Greenwich is open Monday to Friday from 4:30 AM to 7:00 PM, and Saturday to Sunday from 5:00 AM to 7:00 PM.

Does Dunkin' in West Greenwich offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.