Brand Certified
Dunkin'
3.9(307 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
49 Nooseneck Hill Rd, West Greenwich, RI
02817, United States
Certified by Dunkin' • Mar 01, 2026
(401) 407-2099
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Greenwich, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
307 reviews
5 stars
151
4 stars
61
3 stars
37
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and management, leading to a negative experience for many customers.
Order Accuracy
Many customers expressed frustration with incorrect orders and inconsistent quality, indicating a need for better attention to detail.
Cleanliness and Environment
Some reviews noted improvements in cleanliness and store appearance, but others reported issues with the bathroom access and overall organization.
Coffee Quality
While some customers praised the coffee, others complained about it being watered down or not fresh, suggesting inconsistency in product quality.
- SKsteve krevitFeb 13, 20265.0I visited a couple days ago around 1 PM and ordered a simple drink. Unfortunately, one of the girls behind the counter gave me some attitude, which wasn’t a great experience. However, there was a gentleman there who I believe may be new, as I hadn’t seen him before. He quickly apologized and got my drink right away, completely turning my mood around with his professionalism. The next day, I went back and used the drive-through, and he happened to be working again. He handed me my coffee, made me laugh, and was both quick and efficient. His customer service was truly above and beyond. I just wish name tags were worn so I could properly recognize him for his excellent service. Despite the initial experience, I’ll definitely be visiting again and hope that everyone there can provide the same level of friendly and professional attitude he did.
- JSJeffrey SmithFeb 6, 20265.0Best coffee ever
- LSLaura SchmidtDec 22, 20251.0Purchased a Dunkin’ Donuts gift card $20.00. They were out of envelopes to put it in. So I asked for a cup to put it in. Which may have cost them 15 cents. The employee had to ask her manager, a large African-American woman came over and said that I needed to purchase something to get a cup. I held up the receipt and the gift card I literally just purchased and said “I did just make a purchase”. She said NO! angrily you have to make a purchase if you want a cup for free. Her attitude was nasty. She was extremely rude and I will never go there again. Merry Christmas Dunkin ! HORRIBLE customer service. There are 159 other Dunkin’ Donuts in Rhode Island and many other coffee shops. I think you better up your game if you want to stay in business.
- MHMaria HoltNov 9, 20251.0Customer bathroom was locked and customers were not permitted to use. When we enquire if it was truly out of order, the worker asked the manager what to say and the manager appeared evasive. I asked where do workers go, they said they have another bathroom in the back. Once again they appeared evasive..
- EJElliot JacksonOct 5, 20251.0Frozen coffee with a shot of espresso, more like frozen milk. Don’t bother wasting your time at this Dunkin.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in West Greenwich, RI?
Dunkin' in West Greenwich is open Monday to Friday from 4:30 AM to 7:00 PM, and Saturday to Sunday from 5:00 AM to 7:00 PM.
Does Dunkin' in West Greenwich offer delivery and pickup services?
Yes, this Dunkin' location offers delivery and curbside pickup services.
How can I order ahead or use the Dunkin' mobile app for faster service at this location?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or via the online order URL to enjoy quick grab-and-go service including drive-thru options.
What special holiday drinks are currently available at Dunkin' West Greenwich?
During the holiday season, Dunkin' offers the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What are the main food and drink specialties of this Dunkin' location?
This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, brunch, and lunch.
Does Dunkin' West Greenwich have a drive-thru and free Wi-Fi?
Yes, this Dunkin' has a drive-thru service and offers free Wi-Fi to customers.
Is Dunkin' in West Greenwich family-friendly and do they accept credit and debit cards?
Yes, this location welcomes families and children and accepts both credit and debit card payments.
Are there any places near Dunkin' where I can enjoy a meal or drinks?
Nearby you can visit The Woods Tavern, an American restaurant and bar, for a meal or drinks before or after your visit to Dunkin'.
Where can I find nearby health and wellness services around Dunkin' West Greenwich?
Close to Dunkin', you can find The Right Choice Physical Therapy Inc. for physical and occupational therapy, as well as Bohemian Sol Wellness & Tan and Greenwich Beauty Bar for beauty and spa services.
Are there local entertainment or music-related spots near Dunkin' in West Greenwich?
Yes, The Guitar Studio near Dunkin' offers music school and musical instrument services, ideal for music enthusiasts visiting the area.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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