Dunkin'

3.4
198 reviews
Decked Out Lattes
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Business Details

780 Victory Hwy, West Greenwich, RI
02817, United States
(401) 392-1214
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Greenwich, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
780 Victory Hwy, West Greenwich, RI
02817, United States

Hours

Reviews

3.4
198 reviews
5 stars
77
4 stars
34
3 stars
30
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews indicate poor customer service, with staff being rude, inattentive, and frequently getting orders wrong.

Coffee Consistency

Many customers reported issues with coffee quality, including burnt coffee and incorrect orders, leading to dissatisfaction.

Cleanliness and Safety

Several reviews highlighted concerns about cleanliness and health safety practices among staff, including improper handling of food.

Staff Performance

While a few employees received praise for their service, the majority of feedback pointed to a lack of training and professionalism among the staff.

Convenience Issues

Customers expressed frustration over the limited seating and accessibility, as well as inconsistent operating hours.
  • MS
    Ma Su
    6 days ago
    5.0
    Great service
  • JG
    Jacob Garofano
    Jan 5, 2026
    1.0
    Avoid buying gift cards at this location. They will activate your gift card and then void it when you leave the store. Essentialy they are stealing your money! Dealing with managment is useless including the district manager Matt at this location.
  • SR
    Stephanie Rumbarger
    Nov 7, 2025
    1.0
    I haven't gotten a decent coffee in over a month from this location. Since the girl with the tattoos isn't there anymore not one person there can make a coffee. Do NOT go to this one.
  • KM
    K M
    Oct 23, 2025
    1.0
    This location is horrible, they screw my coffee up every time and they think adding the right flavor to it means it fixed it, I watch them make it the first time and add caramel to it no I do not want two flavors when you “fix”my coffee This is every time. Also mess my sandwich up, I didn’t order an English and also I don’t want my bacon rock hard burnt. Somehow like every time my egg is stone cold. If you guys can’t make warm food, go work elsewhere
  • EE
    EZ
    Oct 11, 2025
    1.0
    Absolutely useless. Do not go to this particular Dunkin. Slow, gets orders incorrect, on their phones, handles food with unwashed bare hands, over charges customers. Terrible Dunkin, terrible service, terrible workers. This location should be shut down for so many health violations. Don't go here for safety reasons among other violations.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Greenwich, RI?

Dunkin' in West Greenwich, RI is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.