A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers noted that the store is in need of updates and repairs, with reports of unsanitary conditions and outdated facilities.
Customer Service
While some employees received praise for their friendliness, many reviews highlighted poor customer service experiences, particularly at the registers.
Pricing Issues
Numerous customers expressed dissatisfaction with high prices and frequent overcharging, leading them to consider shopping at competitors.
Product Quality
There were complaints about the freshness and quality of produce and meat, with reports of expired items and low-quality products.
Self-Checkout Problems
Many customers found the self-checkout system frustrating and inefficient, often requiring assistance from staff.
SS
Stevin Davos (Doc Stev)
Jan 4, 2026
3.0
This store has not been updated comparative to the other super Stop & Shop‘s. Perhaps they are closing this location or continuing to delay the facelift which is sorely needed at this location. Other Stop & Shop locations are much better condition. This store is not particularly well cared for.
On a scanned positive note, the pharmacy is a small pharmacist are generally helpful. The only downside to this pharmacy is that the hours are quite limited comparative to other pharmacies for example they close at 5 o’clock on the weekends. I don’t open until 9 AM though unlike CVS I feel more comfortable speaking with the pharmacist here as CVS is typically so busy. They have to speak so loud when communicating with customers that it appears that others in the store will hear your business when the pharmacist is speaking with you. Stop & Shop does not typically have this issue, though they do not do much to attempt to isolate the customer from others who may be waiting in to communicate or pick up prescriptions. In other words, they have not put any effort into isolating a current customer at the pharmacy with others who may be waiting luckily, the pharmacy is not typically busy. However, this would be helpful if they thought about the privacy of their customers with communicating with the pharmacist HIPAA at CVS is an afterthought much less so at shop and drop. The head pharmacist Alan is extremely punctual and knowledgeable.
MS
Michael Singman
Nov 26, 2025
1.0
gross and rundown
FL
flo legge
Nov 25, 2025
2.0
I do one stop shopping Stop & Shop 2470 Warwick Avenue Warwick, RI.G
roceries, pharmacy and I also do my lottery ticket for daily numbers. Everytime I go to play my numbers I am told the Machine is down..Seriously ?..What is the problem ?
LK
lisa kendell
Nov 11, 2025
5.0
These past few months i been going to this market. I just moved to this state. This lady either she is at customer service or at registered she is aways pleasant and sweetie . willing to help and never seems upset like a few of them. Today she was at register four her name is nicole and again love going to her very pleasant .