Food Quality
Customers noted a decline in food quality, with complaints about small portions, stale bread, and missing ingredients.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unprofessional staff behavior.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and carpets, impacting their dining experience.
Positive Staff Interactions
Despite the issues, some customers praised the friendly and helpful staff, particularly during busy times.
Pricing Concerns
Multiple reviews mentioned high prices relative to portion sizes and food quality, leading to dissatisfaction.