Five Guys

Reviews

• NN

  Nadine

  Nov 10, 2025
  2.0
  Not sure what’s going on at this Five Guys, but the prices are too high for mistakes like this. Fries came out burnt, and when I asked for new ones, I waited over 15 minutes and still never got them ({they were given to someone else) I ended up finishing my burger with no fries. I get that people might be in training, but customers shouldn’t be pay full price, charge me trainee pricing for this. Lady who was working there was nice and professional, the rest were pretty dead inside and making misrake after mistake. Watching a whole table STILL inside waiting on their correction as well. Pretty disappointing experience overall, really came there for the fries. If you know then you know.
• LY

  Love Yourself

  Oct 17, 2025
  1.0
  The boys that work there mocked my daughter as she was leaving. One mocked the way she walked and then all the others laughed. The girls did not take part in it. It’s unfortunate but I can’t go back in there. I wouldn’t trust people that behave this way making food.
• JA

  Joshua Dustin-Patrick Andrews

  Sep 21, 2025
  1.0
  Four employees working for 2 customers in the establishment. Not a single word was spoken to me by one employee. I just say stuff and get no response from anyone. They just made faces and stared at me like I wasn't supposed to be there at 8:04pm when they close at 10pm. 1 of the 2 customers waiting for food looked at the girl prepping the food and said out loud, "she ain't happy, she ain't happy". The bun on my burger was stale. The bacon tasted like it was cooked and recooked 3 times. The cheese was unmelted and artificial looking. It was worse than a dog treat. The fries were way too greasy. My takeout bags were soaking wet with grease couldn't even set them down anywhere. 1 staff member emerged from the back and in an unsanitary practice used his T-shirt to remove a piece of the grill and take it to the back for cleaning. Likely having bacteria and bathroom particles on his shirt that he used to pick up hot grill components to bring to the back and clean, doing so with a smug satisfied look, like he was proud to cut corners and be unsanitary. I had tipped $1 in the online order portal and I truly regret. I wasn't even told to have a good night, just no words from 4 employees, dirty looks, and disgusting excuses for food. I would literally never come to this place again. A burger place and the bun is stale, literally a joke. This place should not be open, let alone pay 4 rude, miserable, and incompetent employees to stand around and be rude / disrespectful to paying customers. This establishment should be an embarrassment to the owner(s).
• GT

  Graham Tunnicliffe

  Aug 31, 2025
  5.0
  Are order was taken by who I assume was the Manager and she was probably one of the friendliest people in fast food the restaurant was clean and the food was tasty 10/10 experience.
• BR

  Brandon Rollin

  Jul 21, 2025
  5.0
  Always a solid burger. Try the grilled jalapenos to add. The must try item on the menu is the vanilla bacon milkshake though. It's so american, that it feels like George Washington himself is crossing the Delaware River on Christmas Night in 1776 to orally please you right before defeating the British. I assume it's the taste that this country was founded on. God bless bacon and God bless the United States of America.

Frequently Asked Questions About Five Guys