Chipotle Airport Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food being cold, poorly prepared, or missing key ingredients.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and unclean food preparation areas.
Customer Service
Several customers experienced rude or unhelpful service, with complaints about staff behavior and order accuracy.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with online ordering.
Overall Experience
Mixed reviews with some praising the food while many expressed dissatisfaction with the service and cleanliness.
AS
Allie Steinberg
Jan 5, 2026
1.0
First off I never received a receipt so I can’t get my money back. The food was SOAKING WET when I brought it home. So wet that I when I took it out of the bag the entire bowl disintegrated and fell all over my kitchen. But my biggest complaint is the cleanliness of the restaurant. The garbage was overflowing. Food was all over the ground. The tables looked like they had not been wiped all day. The drink and utensil station had food and garbage all over. I was gagging. I didn’t end up eating my food. I’m so disgusted. They weren’t even busy, and there were multiple staff members but no one was doing any cleaning.
GG
Guest guest
Jan 4, 2026
2.0
this location is usually good but whoever was working today needs to be checked out
AV
Anne Vila
Dec 23, 2025
1.0
My first time ever having Chipotle and we just did a pickup order tonight and we will never go back to this establishment again. We got the Carne Asada Bowl and the Carnitas Salad. The food looked like slop. It was just thrown in, it looked like it had been sitting out not to mention it was cold. Completely unappetizing. The sauce for the Carnitas Salad was not sealed right and spilled inside the carry out bag. I took 3-4 bites of it and had to throw it out because I was starting to feel sick in fact, I actually became sick a couple hours later.
PS
Percy A. Smith
Dec 20, 2025
1.0
Absolutely disgusting. Trash overflowing, beans a ll dried and crusted to the containers. All the sauces cross-contaminated with eachother. Hard pass.
AW
Adrienne West
Dec 9, 2025
2.0
2p on a Tuesday. Place is clean, has a modern look/feel, cool ambient music on the speakers. Hip vibe and was empty. Some tables needed wiping down. Service was very friendly and fast. All food items in my bowl were cold. Tasty but cold. I was hoping the rice and Carne Asada steak would be hot, however not the case AT ALL. Booooo! Whatta shame...the red chimichurri is yummy. Do better, Chipotle!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Airport Plaza in Warwick, RI?
Chipotle at Airport Plaza is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer at the Airport Plaza location?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Airport Plaza accept online orders and delivery?
Yes, Chipotle Airport Plaza offers in-store pickup and delivery services through their website and app.
How can I contact Chipotle Mexican Grill at Airport Plaza?
You can reach Chipotle by phone at +1 401-732-9233 or email ri.1873.AirportPlaza@chipotle.com.
Where is Chipotle Mexican Grill located in Warwick, Rhode Island?
It is located at 1800 Post Road, Kent, Warwick, RI 02886 inside Airport Plaza.
Are there any nearby restaurants to Chipotle where I could go for pizza?
Yes, Pizza King, an Italian and pizza restaurant, is near Chipotle at Airport Plaza, offering additional dining options.
What beauty or spa services are available near Chipotle Airport Plaza?
Nearby you can find nail salons such as Cali For Nails and Grand Nails and Spa, as well as hair salons like Supercuts and Doll Face RI.
Is there convenient transportation near Chipotle Airport Plaza?
Yes, RI Airport Limousine offers limo and taxi services nearby for convenient travel to and from Chipotle Airport Plaza.
What payment methods does Chipotle at Airport Plaza accept?
They accept credit cards and also offer gift cards; online orders and delivery are also supported.
How can I stay updated on promotions and rewards at Chipotle Mexican Grill?
You can sign up for Chipotle Rewards to get exclusive offers and earn free food; also follow their social media like Twitter (@ChipotleTweets) and Instagram (@chipotle).