Chipotle Mexican Grill

3.7
900 reviews
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About

Mexican Restaurant
Chipotle Warwick is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
969 Bald Hill Rd, Warwick, RI
02886, United States

Hours

Reviews

3.7
900 reviews
5 stars
414
4 stars
199
3 stars
70
2 stars
56
1 star
161

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, overflowing trash, and spills on the floor.

Service Quality

Customers frequently mentioned rude and dismissive staff, slow service, and poor customer interactions.

Food Quality

Many reviews highlighted issues with food quality, including undercooked rice, skimpy portions, and incorrect orders.

Consistency

Frequent complaints about inconsistent food preparation and service, with many customers noting that their orders were often wrong or unsatisfactory.

Overall Experience

Overall, the location received a significant number of negative reviews, with many customers expressing dissatisfaction and stating they would not return.
  • BG
    Brian B Gomes
    Oct 26, 2025
    3.0
    Ordered double meat, was regular sized
  • JY
    Joseph Young
    Oct 26, 2025
    1.0
    The place was absolutely disgusting.I should have went with my gut! The burrito was absolutely disgusting. Who do I call for a refund!
  • BF
    Ben Fyke
    Oct 18, 2025
    1.0
    I love Chipotle but I had horrible service at this location. Woman at the pickup window was rude and complained about having to pour my fountain drink. Won’t be back
  • JM
    Jake Murphy
    Oct 12, 2025
    2.0
    The chips I ordered were not normally as good, they dirt have enough salt like before, their new protein was too chewy and gross. Other than that love the place, service was impeccable the people were outstanding, the overall place was very nice and sleek.
  • KK
    kvalle86
    Oct 10, 2025
    1.0
    Let me start by saying that I’ve been coming here since they first opened- faithfully! The service has always been poor! Slow and GHETTO to say the least! But it’s near and convenient. The employees talking loud, singing, and dancing while sweeping/ mopping in the back. Today was an entire different story. I went with my son around 7pm because I’m on keto and this makes an exceptional option for keto dieters. I had my son go first and he ordered a burrito. He asked for steak and I kid you not, he tapped the heck out of the spoon so hard ensuring he gave us the minimal amount of meat! Who would do that to a child? My son looked at me asking if he could get more. I could literally count the cubes of steak dumped on the burrito… anywhere between 6-10 pieces. PLEASE CHECK THE CAMERAS to verify! I looked at the guy and said “Are you serious? Can I please get the amount of what I’m paying for and what I’m used to getting? I will pay for it if I have to” so he gives more. ($6 for “extra steak”) Next it’s my turn and sure enough he gives me a decent portion. Obviously because of my initial reaction. No sides (as the chips are always stale) and no drinks. A burrito and a bowl nearly $40!!!!! I promise you, after 10+ years of coming here, Chipotle, I will never step foot in here again. This last and final visit put the icing on the cake. I’d rather drive an extra 5 minutes and pay $2 more and go to Bajas as their portions are astronomical with soooo many more options and FREE GUACAMOLE! Let’s not mention the empty station of napkins upon walking out! This place is going downhill, unfortunately…..

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Warwick serve?

Chipotle Mexican Grill in Warwick offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 969 Bald Hill Rd, Warwick, RI?

Chipotle Mexican Grill is open every day from 10:45 AM to 11:00 PM.