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McDonald's

3.0
(890 reviews)

Business Details

149 Old Tower Hill Rd, Wakefield, RI
02879, United States
(401) 783-5393
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
149 Old Tower Hill Rd, Wakefield, RI
02879, United States

Hours

Reviews

3.0
890 reviews
5 stars
239
4 stars
154
3 stars
118
2 stars
86
1 star
293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how their orders were handled.

Food Quality

Several reviews mentioned food being cold, overcooked, or unsatisfactory, with some customers describing their meals as gross or inedible.

Cleanliness and Atmosphere

Customers noted a lack of cleanliness and a chaotic atmosphere, with reports of employees arguing and unprofessional behavior.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
  • NN
    Nailuj noslrac
    Feb 24, 2026
    1.0
    Absolutely horrible service, they took orders and took my money but now they won’t refund me and they won’t deliver the food they were supposed to deliver never order from here if you value your time or money
  • GF
    Guy Fieri
    Feb 24, 2026
    5.0
    I love seeing my Seagull friends outside of McDonalds. We are LEGION!!
  • CM
    Casey Mileo
    Feb 15, 2026
    1.0
    Cancelled our mobile order because we had to wait on the on available drive through line to provide our code and it was 2 minutes past breakfast time. Then the ‘manager’ tried to tell us they were sold out of our items. He refused to refund us, and told us it was our problem and we had to call the app support line. He wouldn’t give us the drinks (that are served all day) we paid for, because apparently they were ‘sold out’ of those too. Then he had the audacity to threaten us to call the cops because we were holding up the drive thru line trying to figure out how to get our money back. Just soooooo incredibly rude and unhelpful. Shame on them.
  • SH
    Shmoke Herban
    Jan 12, 2026
    1.0
    I possess a degree of patience that I consider a personal virtue, but this location has put that virtue to the absolute test. I ordered a simple Double Cheeseburger with just ketchup and cheese. A child could execute this order. A particularly intelligent dog might struggle with the wrapper, but could understand the ingredients list. What I received was an act of culinary aggression. The burger was overcooked to the point of desiccation, yet somehow, paradoxically, ice cold. It was dry, tough, and sitting on a bun that offered more structural support than flavor. The "ketchup and cheese" instruction was clearly treated as a mere suggestion. The cheese was there, but the ketchup? Missing. Not a drop. I was left with a dry, cold, meat puck. The most insulting part, however, wasn't the food; it was the audacity. You can't assemble two patties, a slice of cheese, and a squirt of ketchup, but you apparently had plenty of time to craft a little tip cup out of cardboard and Sharpie. The staff hovered over the card reader, lingering on the tip screen with an expectant stare, and actually had the gall to roll their eyes when I didn't tip. Let me be clear: I do not tip for failure. I do not tip for cold food. I certainly do not tip when the only thing prepared with care was the attitude. If you want a tip, try making an order that is warmer than the air surrounding it and actually includes the sauce requested. Until then, keep the eye rolls and fix the burgers.
  • LL
    Lars
    Jan 9, 2026
    1.0
    This place has gone downhill over the 25 years. I’ve been stopping in occasionally. Yesterday I stopped in to get a coffee and there was some homeless people hanging out in the lobby. It’s disgusting.

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Wakefield, RI?

This McDonald's in Wakefield, RI is open daily from 5:30 AM to 2:00 AM.

What are the McDonald's drive-thru hours at this location?

The drive-thru is open daily from 5:30 AM to 2:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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