Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how their orders were handled.
Food Quality
Several reviews mentioned food being cold, overcooked, or unsatisfactory, with some customers describing their meals as gross or inedible.
Cleanliness and Atmosphere
Customers noted a lack of cleanliness and a chaotic atmosphere, with reports of employees arguing and unprofessional behavior.
Speed of Service
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, leading to frustration.
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Nailuj noslrac
Feb 24, 2026
1.0
Absolutely horrible service, they took orders and took my money but now they won’t refund me and they won’t deliver the food they were supposed to deliver never order from here if you value your time or money
GF
Guy Fieri
Feb 24, 2026
5.0
I love seeing my Seagull friends outside of McDonalds. We are LEGION!!
CM
Casey Mileo
Feb 15, 2026
1.0
Cancelled our mobile order because we had to wait on the on available drive through line to provide our code and it was 2 minutes past breakfast time. Then the ‘manager’ tried to tell us they were sold out of our items. He refused to refund us, and told us it was our problem and we had to call the app support line. He wouldn’t give us the drinks (that are served all day) we paid for, because apparently they were ‘sold out’ of those too. Then he had the audacity to threaten us to call the cops because we were holding up the drive thru line trying to figure out how to get our money back. Just soooooo incredibly rude and unhelpful. Shame on them.
SH
Shmoke Herban
Jan 12, 2026
1.0
I possess a degree of patience that I consider a personal virtue, but this location has put that virtue to the absolute test. I ordered a simple Double Cheeseburger with just ketchup and cheese. A child could execute this order. A particularly intelligent dog might struggle with the wrapper, but could understand the ingredients list.
What I received was an act of culinary aggression. The burger was overcooked to the point of desiccation, yet somehow, paradoxically, ice cold. It was dry, tough, and sitting on a bun that offered more structural support than flavor. The "ketchup and cheese" instruction was clearly treated as a mere suggestion. The cheese was there, but the ketchup? Missing. Not a drop. I was left with a dry, cold, meat puck.
The most insulting part, however, wasn't the food; it was the audacity. You can't assemble two patties, a slice of cheese, and a squirt of ketchup, but you apparently had plenty of time to craft a little tip cup out of cardboard and Sharpie. The staff hovered over the card reader, lingering on the tip screen with an expectant stare, and actually had the gall to roll their eyes when I didn't tip.
Let me be clear: I do not tip for failure. I do not tip for cold food. I certainly do not tip when the only thing prepared with care was the attitude. If you want a tip, try making an order that is warmer than the air surrounding it and actually includes the sauce requested. Until then, keep the eye rolls and fix the burgers.
LL
Lars
Jan 9, 2026
1.0
This place has gone downhill over the 25 years. I’ve been stopping in occasionally. Yesterday I stopped in to get a coffee and there was some homeless people hanging out in the lobby. It’s disgusting.
What are the regular operating hours of this McDonald's location in Wakefield, RI?
This McDonald's in Wakefield, RI is open daily from 5:30 AM to 2:00 AM.
What are the McDonald's drive-thru hours at this location?
The drive-thru is open daily from 5:30 AM to 2:00 AM.
Does this McDonald's offer delivery and curbside pickup services?
Yes, services include delivery, same-day delivery, no-contact delivery, and curbside pickup.
What payment options are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a way to order food from this McDonald's online?
Yes, you can order online via the McDonald's App or through their delivery website.
Does this location have a drive-thru service?
Yes, this McDonald's location has a drive-thru service available.
Where is this McDonald's located?
It is located at 149 Old Tower Hill Rd, Wakefield, RI 02879, United States.
Are there any shopping options nearby if I visit this McDonald's?
Yes, The Paper Store of Wakefield and The Wakefield Mall are nearby, offering gift, toy, stationery, and electronics shopping options.
What fast food competitors are close to this McDonald's location?
Nearby fast food options include KFC, Taco Bell/KFC, and Burger King, all within close proximity to this McDonald's.
What local services and amenities can I find around this McDonald's?
You can find UPS Alliance Shipping Partner, People’s Credit Union, and several gas stations such as Harold’s CITGO and Hal’s Valero near this McDonald's location.
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