McDonald's

3.0
876 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
149 Old Tower Hill Rd, Wakefield, RI
02879, United States

Hours

Reviews

3.0
876 reviews
5 stars
236
4 stars
154
3 stars
117
2 stars
85
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rude employees, ignored customers, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently complained about slow service, long wait times in both the drive-thru and dining areas.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold items, incorrect orders, and overall food quality.

Management Issues

Several reviews pointed to ineffective management, with reports of unprofessional behavior and lack of oversight contributing to poor customer experiences.
  • LW
    Lakota Waloke
    5 days ago
    5.0
    Make fresh food
  • PB
    Peter Browning
    Nov 3, 2025
    3.0
    When there open at 6am cleaning crew still is cleaning at 6:19am so there not ready for there customers when they open!!!!!! So when customers are there at 6am to eat they have to wait for cleaning crew first
  • MC
    Maddie Cassar
    Nov 2, 2025
    5.0
    Best McDonald’s ive been to!!!!! Everyone is so kind, such quick service, and delicious and warm food!!
  • RG
    Ron Goden
    Oct 28, 2025
    1.0
    Not the McDonalds I grew accustomed too for 30 years. After 2020, everything has become too expensive.
  • KB
    kaitlyn boehm
    Oct 25, 2025
    1.0
    The man at the register was concerning. Rolling his eyes, slamming coins in the register, visibly miserable. Work a different job if you’re gonna act like that in front of customers. Man with neck tats

Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location in Wakefield, RI?

This McDonald's in Wakefield, RI is open daily from 5:30 AM to 2:00 AM.

What are the McDonald's drive-thru hours at this location?

The drive-thru is open daily from 5:30 AM to 2:00 AM.