Brand Certified
Dunkin'
3.6(263 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
231 Old Tower Hill Rd, Wakefield, RI
02879, United States
Certified by Dunkin' • Mar 01, 2026
(401) 284-2338
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wakefield, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
263 reviews
5 stars
123
4 stars
44
3 stars
28
2 stars
9
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect drink preparations.
Staff Professionalism
Many reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of customer engagement.
Management Issues
Several customers expressed concerns about management's handling of staff and customer service, indicating a toxic work environment.
Mixed Experiences
While some customers praised the coffee and quick service, many others had negative experiences, suggesting inconsistency in service quality.
- IBIan ButterfieldFeb 5, 20261.0This Dunkin never runs properly. Seen the staff turnover a few times already. Their only consistency is how consistent screw ups are. 4 out of 5 orders will give you a wrong or poorly made drink. At this point that same statistic applies to how frequently the food has made me sick. I live right near this one and it's worth the gas to go to the Dunkin in Gansett because you'll actually get what you pay for. The owner of the Wakefield one even emailed me after I complained to corporate about the food, trying to say "IT COULD HAVE BEEN ANYTHING YOU ATE". Great way to treat your customers. Maybe if they bothered to run their business better, the employees might be inclined to do their jobs better.
- LLlilliJan 24, 20261.0Ordered 2 refreshers today and virtually no flavoring was added to either. Just got handed a green tea and a lemonade with the tiniest pink tint I’ve ever seen. Taste it and the lemonade is sour as well. Awful
- ACAlicia ConnaughtonJan 9, 20265.0Convenient stop on the run. They're always accurate and t h e coffee is delicious.
- MMMatthewDec 23, 20251.0if i could put a 0 i would
- MOMark OshieldsDec 15, 20251.0this place straight up sucks don’t come to this dunkin. i got a chai from here and it was straight up black coffee? employees here are very unprofessional and can smd
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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