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Sonic Drive-In

3.4
(3067 reviews)
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Business Details

393 Putnam Pike, Smithfield, RI
02917, United States
(401) 373-0274
http://www.sonicdrivein.com/locations/us/ri/smithfield/393-putnam-pike/store-6490
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Smithfield, RI. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 393 Putnam Pike for the ultimate SONIC experience!

Location

Sonic Drive-In
393 Putnam Pike, Smithfield, RI
02917, United States

Hours

Reviews

3.4
3,067 reviews
5 stars
1,078
4 stars
667
3 stars
435
2 stars
224
1 star
663

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with many leaving without being served.

Staffing Issues

Numerous reviews highlighted a lack of staff, leading to poor service and long delays, particularly during busy hours.

Food Quality

Several customers complained about cold, incorrect, or poorly prepared food items, indicating a decline in food quality.

Customer Service

Many reviews mentioned rude or dismissive staff, contributing to a negative overall experience.

Operational Management

Frequent calls for better management practices and staffing solutions were noted, with customers expressing frustration over the ongoing issues.
  • JF
    Jacqueline Faiola
    2 days ago
    1.0
    The worst of everything
  • BG
    Brittany Goyette
    Feb 18, 2026
    1.0
    Who is actually the manager here? Worse sonic ever, takes forever food and drinks always made wrong and every person working has attitude and seems to hate their job. I’m 8 months pregnant and waitress and move faster than these people Definitely don’t go to this location
  • DB
    Dane Bliss
    Feb 18, 2026
    1.0
    This is the worst fast food place I’ve been to in my life, I’ll never come back again. They’re either extremely incompetent or understaffed, probably both. I always wait at least 15 minutes for someone to acknowledge me. Today, that happened so I decided to go to the window and they saw me and pretended they didn’t see me, looked like they hid from me. This place will be shut down very soon if corporate doesn’t step in.
  • JG
    James Gagne
    Feb 10, 2026
    4.0
    Not bad. First time ever trying Sonic. It reminds me of Burger King a little bit.
  • TK
    Ted Kraus
    Feb 1, 2026
    1.0
    Twice I have gone there at 11:30pm, half an hour before close, and both times I have not been served. Once there were only drinks available for some reason and the 2nd, they just didn't respond at the drive thru or window. I get wanting to leave work right at closing but come on.
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Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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