Panera Bread

3.9
548 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Smithfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
473 Putnam Pike, Smithfield, RI
02828, United States

Hours

Reviews

3.9
548 reviews
5 stars
267
4 stars
128
3 stars
56
2 stars
36
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, missing items, and poor customer service experiences.

Food Quality

Many reviews indicated dissatisfaction with food quality, including incorrect orders, cold items, and lack of ingredients.

Cleanliness

Several customers noted unclean conditions in the dining area and bathrooms.

Atmosphere

Feedback on the atmosphere was mixed, with some enjoying the new layout while others found it uncomfortable and lacking privacy.

Pricing Concerns

Customers frequently mentioned high prices relative to the quality and portion sizes of the food.
  • SS
    Steven Spillane
    Dec 26, 2025
    3.0
    Waited over 15 minutes for a toasted bagel with cold ham and chese
  • SC
    Stephanie Chau
    Dec 3, 2025
    2.0
    freezing. not great service. cold soup
  • JJ
    Jan
    Nov 5, 2025
    3.0
    Lunch on November 4, 2025, the woman at the register with a blonde ponytail was very pleasant, good customer service skills, actually went to every table checking on customer’s orders. Then I saw her clearing tables also. The “Grilled” Cheese I ordered was just soft bread with a piece of cheese, not grilled, toasted or buttered! Not a “Grilled” sandwich at all. The new location is not as nice or comfortable like the former Smithfield Commons one. Good Green Agave Tea and Cob Salads.
  • MC
    Mara Chap
    Nov 4, 2025
    3.0
    For a sandwich entree, the French dipper, I would expect 2 cups of the dip. One part of the sandwich took up the whole single cup of dip they gave me. And it wasn't like this was filled up, they put half a cupful inside of the cup. What am I supposed to do with the other sandwich?
  • BC
    brian curley
    Oct 27, 2025
    1.0
    It was very cold out so wanted soup, I have had the black bean in the past and it was very good . I tried it again tonight, not as good its 7:45pm they close at 9, no bread baguette to go with the soup, Panera CSR said all out, its literally in your name, how can you be out bread 🙄i asked for any piece of bread to go with the soup, nope sorry can't do it😡absolutely worst customer service i hours gad at Panera 🙄🙄

Frequently Asked Questions About Panera Bread

Does Panera Bread Smithfield accept reservations?

No, Panera Bread Smithfield does not accept reservations.

What are the dining options available at Panera Bread Smithfield?

Panera Bread Smithfield offers dine-in, drive-thru, takeout, and delivery services.