Panera Bread

3.9
545 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Smithfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
473 Putnam Pike, Smithfield, RI
02828, United States

Hours

Reviews

3.9
545 reviews
5 stars
267
4 stars
127
3 stars
55
2 stars
35
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about missing ingredients, poorly prepared items, and high prices.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the spacious layout while others found it uncomfortable and lacking privacy.

Order Accuracy

Numerous customers experienced issues with order accuracy, including missing items and incorrect orders.

Availability of Items

Customers frequently noted that the location was out of key menu items, which led to disappointment.
  • JJ
    Jan
    Nov 5, 2025
    3.0
    Lunch on November 4, 2025, the woman at the register with a blonde ponytail was very pleasant, good customer service skills, actually went to every table checking on customer’s orders. Then I saw her clearing tables also. The “Grilled” Cheese I ordered was just soft bread with a piece of cheese, not grilled, toasted or buttered! Not a “Grilled” sandwich at all. The new location is not as nice or comfortable like the former Smithfield Commons one. Good Green Agave Tea and Cob Salads.
  • FK
    Fred Khatib
    Nov 5, 2025
    2.0
    Un clean floors tables bathroom u name it
  • MC
    Mara Chap
    Nov 4, 2025
    3.0
    For a sandwich entree, the French dipper, I would expect 2 cups of the dip. One part of the sandwich took up the whole single cup of dip they gave me. And it wasn't like this was filled up, they put half a cupful inside of the cup. What am I supposed to do with the other sandwich?
  • BC
    brian curley
    Oct 27, 2025
    1.0
    It was very cold out so wanted soup, I have had the black bean in the past and it was very good . I tried it again tonight, not as good its 7:45pm they close at 9, no bread baguette to go with the soup, Panera CSR said all out, its literally in your name, how can you be out bread 🙄i asked for any piece of bread to go with the soup, nope sorry can't do it😡absolutely worst customer service i hours gad at Panera 🙄🙄
  • KH
    Kevin Hanlon
    Sep 18, 2025
    2.0
    Spend $20+ and come out still starving every time

Frequently Asked Questions About Panera Bread

Does Panera Bread Smithfield accept reservations?

No, Panera Bread Smithfield does not accept reservations.

What are the dining options available at Panera Bread Smithfield?

Panera Bread Smithfield offers dine-in, drive-thru, takeout, and delivery services.