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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(261 reviews)

Business Details

259 Putnam Pike, Smithfield, RI
02917, United States
(401) 231-4835
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smithfield, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
259 Putnam Pike, Smithfield, RI
02917, United States

Hours

Reviews

3.4
261 reviews
5 stars
114
4 stars
40
3 stars
25
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, with many stating that their items were consistently wrong or missing.

Service Speed

Numerous reviews highlighted long wait times in both the drive-thru and in-store, with some customers waiting over 20 minutes for their orders.

Staff Attitude

While some customers praised the friendliness of the staff, others noted instances of rudeness and lack of urgency, particularly during busy times.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better cleanliness standards.

Coffee Quality

Many customers expressed dissatisfaction with the quality of the coffee, describing it as weak, burnt, or undrinkable.
  • HD
    Harry Des
    Jan 10, 2026
    1.0
    This place is honestly the worst dunkin in the state. I have never once received my order correctly . The coffee always taste absolutely terrible. Someone is doing something wrong making the coffee. Yesterday there was green chunks of something or another. Floating in my coffee do your self the favor and drive down the street the half mile and go to the other one. I will not be back there. I am a tipped employee so I never order Dunkin’ Donuts without leaving a tip. And this is the service they give.
  • MP
    Matt Passarelli
    Dec 25, 2025
    1.0
    This Dunkin doesn’t even deserve the 1 star. Order is always some type of wrong. It’s very hard to comprehend how this is a constant issue. Went in at a busy time, which yes I understand it can be chaotic, but I myself was in the food industry for almost 25 years total. There is absolutely no excuse for the constant issues with orders or lack of service. It literally seems like the inmates are running the asylum in this particular Dunkin. Been like this as long as we’ve been going here almost 4 years now, without any type of fix or change. I understand mistakes do happen but how is it every time? Please answer this?
  • EO
    Eric Olsen
    Dec 24, 2025
    1.0
    I have no idea what's wrong with the morning crew. They seem a little slow.
  • EJ
    Emily Jaswell
    May 24, 2025
    1.0
    I am appalled by the lack of effort put into everything I order from here. Normally I try to come before I leave for work and am stuck in the drive thru everyday for at least 10 minutes with no one in front of me and I order an iced coffee and hash brown! Today I placed a mobile order of $40 for my family- I placed it online to be considerate towards the workers hence it was a bigger order (still very small) I ordered 50 munchkins all glazed and jelly and what did I get? All chocolate? I guess it was my mistake for not looking before I got home- oh and keep in mind I also was missing food items that luckily i checked for and went back!! But come on man just a waste of money for something I didn’t even order!
  • KB
    kimberly blanchette
    Feb 1, 2023
    5.0
    Gotta have Dunkin especially when you're a coffee drinker 10 stars

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Smithfield, RI?

Dunkin' in Smithfield is open from 4:00 AM to 9:00 PM Monday through Saturday, and 5:00 AM to 9:00 PM on Sundays.

Does Dunkin' Smithfield offer delivery and curbside pickup services?

Yes, Dunkin' Smithfield offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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