Dunkin'

3.9
274 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rumford, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
399 N Broadway, Rumford, RI
02916, United States

Hours

Reviews

3.9
274 reviews
5 stars
149
4 stars
44
3 stars
25
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight poor customer service, with staff often displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and dirty serving items.

Quality Consistency

The quality of food and drinks has declined, with complaints about cold or burnt items and incorrect preparations.

Staff Attitude

Several reviews mentioned that staff members often seem unhappy or indifferent, impacting the overall customer experience.
  • WC
    warner criollo
    Oct 31, 2025
    1.0
    I am a regular customer this is a treatment I get i don't know if the lady is having a bad day or what but what ever the customer wants and add and pays extra for the food that the person pays that not how you tell a customer we don't do that. The worst place to go.
  • SR
    Sed Ricardo
    Sep 2, 2025
    1.0
    Ordered drink today and our tops are dirty. Covered with coffee when we got coolatas. The service is off… everyone always seems depressed when we go here and we go often. Really should work on the customer service. after posting this, I read reviews and realized I’m not the only one that has a problem with the service. So I took away my three stars and changed it to one. You guys SEE there’s an issue and aren’t doing anything about it
  • DD
    Domingas Dasilva
    Jul 4, 2025
    1.0
    This was one of the best Dunkin’ 2 years ago. Don’t expect to walk in and get a good morning. The attitude sucks you walk in and they’ll look at you like damn another customer. They run out of everything including large cups. Several times I have ordered a large iced coffee and was handed a small iced coffee employee informed me that they ran out of large cups. My food is constantly wrong, and god forbid if you go back and tell them the order was wrong. Update today I order 2 wake up wraps 1 with chipotle sauce and the second one with black pepper bacon. Does that picture have bacon or chipotle sauce? Corporate should walk in to Dunkin anonymously.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Rumford, RI?

Dunkin' in Rumford, RI is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.