Dunkin'

4.2
265 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Riverside, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
925 Willett Ave, Riverside, RI
02915, United States

Hours

Reviews

4.2
265 reviews
5 stars
155
4 stars
55
3 stars
23
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and long wait times.

Product Consistency

There are frequent complaints about incorrect orders and food quality, particularly on weekends, while weekday service tends to be more reliable.

Staff Attitude

Many customers appreciate the friendliness of the staff, but there are notable instances of poor attitude from certain employees.

Cleanliness

The cleanliness of the location is generally praised, although some reviews mention dirty floors and a lack of attention to cleanliness.
  • AJ
    Andria Jones
    Nov 28, 2025
    1.0
    They were terrible, we had absolutely terrible service, they made my frozen coffee absolutely disgusting and it tasted like it was all chemicals. My cousin had ordered a mango pineapple w lemonade, it was disgusting and it was terrible. Overall the service was terrible.The people behind the counter were incredibly incompetent and rude except for one girl she had brown and blonde hair.
  • GM
    Gacha Making
    Oct 20, 2025
    5.0
    Went into Dunkin today and ordered what I normally get and before I could even finish paying for my food they already finished it for me… amazing service :>
  • EO
    Edgar Ortiz
    Oct 20, 2025
    5.0
    Dunking donuts one of my favorite spots .never mind the Boston creme.my favorite donuts.
  • JS
    Joe Sullivan
    Oct 1, 2025
    1.0
    I like to know who hires all these managers each Dunkin' donuts you're all witches this one has a Lynn you should try be nicer to your staff.
  • RM
    ruzima mena
    Sep 29, 2025
    2.0
    I understand Dunkin is busy and service may not be perfect. I’ve worked in food service and know how hard employees work. However, I’ve never given a bad attitude to a customer, even if they weren’t nice to me. I’ve been coming to this Dunkin for a while, and the service isn’t always great, but I understand it’s not a 5-star restaurant. Today, my mobile order wouldn’t apply the national coffee day promotion or accept my payment, but I still went because I wanted coffee. I greeted the cashier and asked if anyone else had issues with the promotion or app. She assured me there hadn’t been any. However, another employee said a few people had issues and offered to help. To my surprise, some of her coworkers were rude to her for trying to assist me. She scanned my phone to check if the promotion applied, but it didn’t. She defended herself, showing her coworkers that the promotion wasn’t going through. I said I didn’t mind paying for it, but I wanted to know if I was doing something wrong. One of the other employees gave me a nasty attitude, insinuating that I was doing something wrong because my app wasn’t working, which was fine to say once, but it became repetitive. She tried to find any possible way to have put it on me. She kept raising her voice, even though she was on the other side of the building. I ignored her to avoid conflict, but she stormed off to the back and headed outside. I was embarrassed and disappointed. The cashier apologized and excused her coworkers’ behavior. I understand she might’ve been stressed due to the high demand, but I didn’t cause any conflict or scene.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Riverside, RI?

Dunkin' Riverside is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' in Riverside offer delivery and curbside pickup services?

Yes, Dunkin' in Riverside provides both delivery and curbside pickup services for customer convenience.