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Stop & Shop

3.7
(728 reviews)
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Business Details

3 Stilson Rd, Richmond, RI
02898, United States
(401) 539-8800
https://stores.stopandshop.com/ri/richmond/3-stilson-rd
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About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
3 Stilson Rd, Richmond, RI
02898, United States

Hours

Reviews

3.7
728 reviews
5 stars
255
4 stars
224
3 stars
124
2 stars
45
1 star
80

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers noted that the store was clean and organized, while others reported unsanitary conditions, particularly in the bathrooms and produce sections.

Customer Service

Feedback on customer service was mixed; some employees were praised for their friendliness and helpfulness, while others were criticized for being rude or unhelpful.

Pricing

Many customers expressed dissatisfaction with high prices, claiming they were overpriced compared to competitors, and noted frequent stock issues with sale items.

Product Quality

Several reviews highlighted poor quality of produce and meats, with complaints about items being rotten or past their sell-by dates.
  • AN
    Anne Cerstvik Nolan
    Dec 24, 2025
    4.0
    Very nice people, well-stocked for the day before Christmas. Lovely checker who was most pleasant. A good experience.
  • PW
    Pete Waz
    Dec 24, 2025
    1.0
    Would give it zero if I could
  • SS
    Shannon Smith
    Nov 7, 2025
    1.0
    I wish I could have given no stars yet unfortunately I was forced to at least highlight one. Best Stop & Shop is over the top and Beyond absurd. Not too long ago there were a variety of choices of coffees that was variety of choices of fresh produce and a variety of frozen foods. Tonight I tried to buy a bag of lettuce yet every bag was rotten and filled with slime. Coffee prices are over the top trying to sell Starbucks coffee for $14.99 for a pound when I can go to Starbucks and buy the same pound for $9.99. Name brand Butters overpriced what other markets are selling the same butter for half the price. I spoke with the manager and it was like speaking to a box of rocks. Terrible leadership terrible products terrible pricing I will continue to shop at McQuades and rocks market and give to the local businesses. The store is absolutely disgusting as well as 80% of the products
  • EJ
    Elbert m. Sharpe jr
    Nov 6, 2025
    4.0
    The store is clean and organized well. Staff is friendly and helpful.
  • SS
    SaltyBitch
    Nov 3, 2025
    1.0
    They put industrial rolls of 1-ply toilet paper on top of the dispensers instead of putting any toilet paper actually in the dispensers so if you want to caress the same roll that everybody else does when they go #2 then come here because the bathrooms are absolutely disgusting... also I don't know how places have the poster up instructing you to use a paper towel to turn the sink off after you wash your hands ... but then they do not provide any paper towels whatsoever.. nasty
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop at 3 Stilson Rd, Richmond, RI?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sundays from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services for customer convenience.

Brand Certified Facts from Stop & Shop

This information is certified by Stop & Shop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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