Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,646 reviews
5 stars
710
4 stars
407
3 stars
254
2 stars
93
1 star
182
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to dissatisfaction with service.
Food Quality
The quality of food was inconsistent, with complaints about cold items, missing ingredients, and overall poor preparation.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty dining areas and restrooms, which negatively impacted the dining experience.
AI Ordering System
The new AI drive-thru system was criticized for being confusing and ineffective, causing frustration among customers.
- OCOlimaury Brito ConcepcionJan 1, 20265.0Cómida buena y rápida
- AHAllen HaskellDec 26, 20251.0Well guess I'll not be coming back as AI doesn't understand English .. took 5 times to order 3 tender no sauce... then I ask for a receipt the lady looked like how darn u ask for a receipt so I got one or code doesn't work.. then at top and bottom said not set order what does that mean.. Wendy's good bye for good waste of time tender dry and not even warm..
- CPCarmen PachacoDec 21, 20251.0This store was run my teenagers they all look stressed and the girl in the front had a face on her, they were short in staff and when I ask To speak to a manager they said there wasn’t a manager this is no the first time last Sunday was the same thing I’m so pissed off because the drive thru line was so long and also the dine in room where’s the disctric manager at they need to go check this store asap
- CLChris LisiDec 14, 20251.0Wouldn't say the quality of the food sucks its not that great. but how they make the food. Ask for heavy onions and they put 1 ( one ) slice. Ask for heavy cheese they put one slice. Everything is just made very poorly and I'm comparing it to say burger king. If they actually made Everything the way it was ordered I would rate higher
- AWApellonia WilliamsDec 13, 20255.0Went in to try the new chicken Tendys, but I found them to be a bit too expensive. I ended up ordering a different meal. Food was hot, tasty and service was fast. I hated the AI when ordering tho.
Frequently Asked Questions About Wendy's
Is Silver Spring Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through in Providence?
The drive-through at Wendy's in Providence is open every day from 6:30 AM to 4:00 AM.
Does this Wendy's location in Providence serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.
Can I order Wendy's for delivery near Providence, RI?
Delivery is available near Providence. Use the Wendy's app or visit order.wendys.com and enter your delivery address to check availability.
What payment methods are accepted at Wendy's in Providence?
Wendy's in Providence accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is Wendy's in Providence open for dine-in and drive-thru service?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I provide feedback about my experience at Wendy's Providence?
You can provide feedback via the Wendy's Contact page online, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey with your receipt details. For direct contact, call (401) 273-0501.
Where is Wendy's located in Providence?
Wendy's is located at 391 Charles Street, Providence, RI 02904.
Are there other fast food or dining options near Wendy's on Charles Street?
Yes, nearby dining options include Friday’s sports bar, Primecut Modern Steakhouse lounge, Mezzo dance club and steakhouse, Pearl Restaurant & Lounge, and Subway sandwich shops.
What nearby places can help customers find Wendy's at 391 Charles Street?
Customers can use landmarks such as The Home Depot hardware store, Walmart Providence, and Jackson Hewitt Tax Service located nearby to find Wendy's.
What entertainment options are near Wendy's Providence for visitors before or after their meal?
Nearby entertainment includes dance clubs like Mezzo and Pearl Restaurant & Lounge, as well as adult entertainment at Men in Motion Dancers.