Location.com logo
Brand Certified

Wendy's

3.8
(1646 reviews)

Business Details

(401) 273-0501

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Providence, RI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Providence, RI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
391 Charles Street, Providence, RI
02904, United States

Hours

Reviews

3.8
1,646 reviews
5 stars
710
4 stars
407
3 stars
254
2 stars
92
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly made, or incorrect items.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant and restrooms, with some describing it as dirty or unkempt.

AI Ordering System

The new AI drive-thru system received negative feedback for being confusing and ineffective, causing additional frustration for customers.
  • OC
    Olimaury Brito Concepcion
    Jan 1, 2026
    5.0
    Cómida buena y rápida
  • AH
    Allen Haskell
    Dec 26, 2025
    1.0
    Well guess I'll not be coming back as AI doesn't understand English .. took 5 times to order 3 tender no sauce... then I ask for a receipt the lady looked like how darn u ask for a receipt so I got one or code doesn't work.. then at top and bottom said not set order what does that mean.. Wendy's good bye for good waste of time tender dry and not even warm..
  • CP
    Carmen Pachaco
    Dec 21, 2025
    1.0
    This store was run my teenagers they all look stressed and the girl in the front had a face on her, they were short in staff and when I ask To speak to a manager they said there wasn’t a manager this is no the first time last Sunday was the same thing I’m so pissed off because the drive thru line was so long and also the dine in room where’s the disctric manager at they need to go check this store asap
  • CL
    Chris Lisi
    Dec 14, 2025
    1.0
    Wouldn't say the quality of the food sucks its not that great. but how they make the food. Ask for heavy onions and they put 1 ( one ) slice. Ask for heavy cheese they put one slice. Everything is just made very poorly and I'm comparing it to say burger king. If they actually made Everything the way it was ordered I would rate higher
  • AW
    Apellonia Williams
    Dec 13, 2025
    5.0
    Went in to try the new chicken Tendys, but I found them to be a bit too expensive. I ended up ordering a different meal. Food was hot, tasty and service was fast. I hated the AI when ordering tho.

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's drive-through in Providence?

The drive-through at Wendy's in Providence is open every day from 6:30 AM to 4:00 AM.

Does this Wendy's location in Providence serve breakfast?

Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the website or mobile app.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: