Wendy's

3.7
1287 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
850 Manton Avenue, Providence, RI
02909, United States

Hours

Reviews

3.7
1,287 reviews
5 stars
540
4 stars
304
3 stars
186
2 stars
81
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including slow response times, rude staff, and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about it being cold, soggy, or not prepared correctly.

Management Concerns

Multiple reviews indicated a lack of effective management, leading to disorganized service and unmotivated staff.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, raising concerns about hygiene.

Positive Staff Interactions

Despite the overall negative feedback, some customers highlighted positive experiences with individual staff members who were friendly and helpful.
  • AB
    A B
    Nov 15, 2025
    1.0
    Waited 25 minutes in line without absolutely no one in front of me, looked at multiple times without being acknowledged. The girl working literally DROPPED my burger on the floor right in front of me while I'm looking at her and handed it to me. Disgusting. Also messed up my order twice after repeating my order over 5 times.
  • HH
    Hailey Hiltz
    Nov 3, 2025
    5.0
    Great food and service
  • DL
    dakota Link
    Oct 25, 2025
    1.0
    This Wendy’s needs new management. The regularly mess up any order we have. The food is always soggy. The service is not only slow the staff is generally cold and uncaring.
  • JP
    Jose Padilla
    Aug 5, 2025
    4.0
    Nice
  • SD
    Sarada Page Diocletian
    Jul 20, 2025
    1.0
    Unprofessional. My boyfriend lives down the road so I decided to walk over. Their signs say very clearly that the dining area doesn't close until 10pm. Yet at 9:15 the lazy employees have already locked the doors so as to not have to do their jobs.

Frequently Asked Questions About Wendy's

Is 850 Manton Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.