Taco Bell

3.7
1257 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 150 Douglas Ave in Providence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
150 Douglas Ave, Providence, RI
02908, United States

Hours

Reviews

3.7
1,257 reviews
5 stars
561
4 stars
243
3 stars
178
2 stars
89
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail.

Speed of Service

Customers frequently complained about long wait times, both in-store and for drive-thru orders.

Food Quality

Mixed feedback on food quality, with some praising fresh and hot meals while others reported cold or poorly prepared items.

Management Issues

Several reviews indicated a lack of effective management and oversight, contributing to the overall poor service experience.
  • CL
    Clarissa Lemire
    3 days ago
    1.0
    Made a mess of every single thing I ordered, like they punched it after putting it together 🫠
  • EB
    Edward Babbitt
    Nov 15, 2025
    1.0
    Never fails to give me diarrhea
  • CW
    C W
    Oct 26, 2025
    1.0
    Ordered it online at 12:30. They waited till 2 o’clock to cancel my order Do not recommend this place to no one
  • MG
    mariam Ganon
    Oct 24, 2025
    1.0
    Please lf you don't not like working fast food or serving people just leave. This Spanish worker maybe 5'5, brown skin ,nose ring, very loud and extremely rude, she has no patience, or etiquette and literally said she hates her job. Her presence is vile she made me very uncomfortable and will not go back ever!!!at this point you guys need a whole new team!! replace these individuals who get paid and think they don't have to work or give you the right items in your order and on top at I had to wait in line for like 15 minutes to then be given a watery Baja blast freeze. I don't know why she is so rude and miserable just because I ask for my missing item which I paid for? The audacity of this person smh NEVER EVER GOING BACK!!!
  • MS
    Marensi Solano
    Oct 23, 2025
    1.0
    I'm baffled at the fact that asking for hot food cause me to get verbally abused by this horrifying manger/representation of Taco Bell.This Girl is a liability and her erratic behavior was extremely unacceptable (not the Asian lady) I paid 32 dollars and waited 10 minutes in line to get my food I pulled over and park after a long day of work was looking forward to enjoy some taco bell and my food was cold. I have more then 15 years of experience in management and food safety,so I went back to get my food remake and they asked for the food back at the window? I informed them the taking food back was and is cross-contamination, I ask to speak to the manager that's when this extremely rude brown skin girl telling me that she knows the food was hot cause "she personally made it" I was baffled at the fact she said that so I hand over the food and told her to check cause I don't need to lie she aggressively slam the door and just gave me a Mexican pizza I told her there more items missing when she start yelling jumping like a crazy monkey doing the most so I went inside and ask for a refund upon entering I observed chaos trash full, nothing instock ,lack of cleaning,line broke down early,drive time was 12 minutes, extremely rude employees,and like there no reason why you have 6 people on shift and u have the store in bad condition ,some just walking around going nothing high as a kite with open drinks,eating with gloves, another one his cell phone this people are the definitely the circus of the zoo these wild animal are disrespectful with no customers service no apology, not making it right, if inspection was to go in there y'all will get some much fines I'm so disappointed of the lack of service and how rude she was (not the Asian lady)calling me fat and over weight,discriminating me all in front my 6 month infant. taco bell do better she liability and needs to be fired immediately I already called the HR to make a my report so they can open up investigation and get access to those camera between 10:45pm to 11:20pm 10/22/25 cause what she did was wild all i wanted was some hot food 😳 further into my investigation they are more reviews on this same employee where people complain about her for unnecessary roughness and rudeness attitude at the window, y'all need to take action with this problem for the best of ur business !my Taco Bell experience will never be the same, no hair nets, a lot of the shoes that aren't slip free..smh OSHA will also be called too , field leaders,district manager she was extremely rude and crazy.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Douglas Ave?

The drive-through is open daily from 8:00 AM to 2:00 AM.

Where is Taco Bell on Douglas Ave located?

It is located at 150 Douglas Ave, Providence, RI 02908, USA.