Subway

3.4
185 reviews
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Business Details

2 Kennedy Plaza, Providence, RI
02903, United States
(401) 272-4782
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Providence Subway® Restaurant at 2 Kennedy Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2 Kennedy Plaza, Providence, RI
02903, United States

Hours

Reviews

3.4
185 reviews
5 stars
75
4 stars
34
3 stars
18
2 stars
6
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Many customers reported unsanitary conditions, including dirty tables and a general lack of cleanliness.

Food Availability

Frequent complaints about being out of key menu items, such as bread and toppings, were noted.

Atmosphere

Several reviews mentioned a sketchy atmosphere with rowdy customers and inappropriate behavior from staff.

Employee Competence

Customers expressed frustration with inexperienced or untrained employees, leading to incorrect orders and poor service.
  • DH
    Dorothy “Dot” Hetherington
    Jan 4, 2026
    5.0
    The staff here deals a lot with the rabble of the near by transport hub. You have to ball clap the fact that they still go to work. To deal with the obvious lady with an issue of a person being served before her, they have a rule here that people paying with a certain credit need to pay before ordering. This means that someone might be ahead of you in line, or that they are working on multiple sandwiches at once. The people who work here are champs dealing with the worst people.
  • YS
    Yasmin Shaikh
    Oct 23, 2025
    5.0
    Subway has the same taste what I got in Mumbai....Honey mustard BBQ is my fav
  • MM
    Mariam
    Oct 9, 2025
    1.0
    Do NOT go here! I had 2 TERRIBLE separate occasions here and this time was my final straw. My 1st experience was when I did an online order, came in to pick it up and a worker handed me an empty cup and a cap when their drink machines were out of service. Today, they were understaffed as there were only 2 workers making food so I tried to extend grace & be patient. While I was ordering, the worker completely cut me off and went on to ask a different customer for their order and finished HIS before MINE even though I’d ordered my meal first. She left my food out on the counter while she was making the customer’s food who ordered after me, and a tiny fly flew on it and then she went back to prepping it as she was preparing the other guys food and handed the customers food before mine. Also, they were out of toasted bread. Everytime I came here they were out of something. On top of that, the sandwich was horrible! Completely unprofessional, classless, and disrespectful and I will never be coming here again!
  • VV
    Vee
    Sep 30, 2025
    1.0
    Place was out of bread at 12 noon and the guy making sandwiches engaged in racist comments after looking at me.
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Frequently Asked Questions About Subway

Where is Subway located in Providence?

Subway is located at 2 Kennedy Plaza, Providence, RI 02903, inside the Bank of America City Center.

What are the operating hours of the Subway at Bank of America City Center?

This Subway is open every day from 9:00 AM to 9:00 PM.