Subway

3.4
183 reviews
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Business Details

2 Kennedy Plaza, Providence, RI
02903, United States
(401) 272-4782
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Providence Subway® Restaurant at 2 Kennedy Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2 Kennedy Plaza, Providence, RI
02903, United States

Hours

Reviews

3.4
183 reviews
5 stars
74
4 stars
34
3 stars
18
2 stars
6
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

Many reviews highlighted unsanitary conditions, with complaints about dirty tables and overall lack of cleanliness.

Food Availability

Customers frequently noted that the restaurant was out of various food items, including bread and toppings, leading to dissatisfaction.

Atmosphere

Several reviews mentioned a sketchy atmosphere with rowdy customers and inappropriate behavior, making some patrons uncomfortable.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific employees.
  • YS
    Yasmin Shaikh
    Oct 23, 2025
    5.0
    Subway has the same taste what I got in Mumbai....Honey mustard BBQ is my fav
  • MM
    Mariam
    Oct 9, 2025
    1.0
    Do NOT go here! I had 2 TERRIBLE separate occasions here and this time was my final straw. My 1st experience was when I did an online order, came in to pick it up and a worker handed me an empty cup and a cap when their drink machines were out of service. Today, they were understaffed as there were only 2 workers making food so I tried to extend grace & be patient. While I was ordering, the worker completely cut me off and went on to ask a different customer for their order and finished HIS before MINE even though I’d ordered my meal first. She left my food out on the counter while she was making the customer’s food who ordered after me, and a tiny fly flew on it and then she went back to prepping it as she was preparing the other guys food and handed the customers food before mine. Also, they were out of toasted bread. Everytime I came here they were out of something. On top of that, the sandwich was horrible! Completely unprofessional, classless, and disrespectful and I will never be coming here again!
  • VV
    Vee
    Sep 30, 2025
    1.0
    Place was out of bread at 12 noon and the guy making sandwiches engaged in racist comments after looking at me.
  • PS
    Patricia Shaaban
    Jul 9, 2025
    3.0
    Slow workers
  • RM
    Rusty mattingly
    Jul 9, 2025
    1.0
    Went there at 345 pm on a Thursday and they were out of bread it's like going to pizza restaurant and there out of dough
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Frequently Asked Questions About Subway

Where is Subway located in Providence?

Subway is located at 2 Kennedy Plaza, Providence, RI 02903, inside the Bank of America City Center.

What are the operating hours of the Subway at Bank of America City Center?

This Subway is open every day from 9:00 AM to 9:00 PM.