Stop & Shop

4.2
1567 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
850 Manton Avenue, Providence, RI
02909, United States

Hours

Reviews

4.2
1,567 reviews
5 stars
836
4 stars
384
3 stars
200
2 stars
51
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for rudeness and lack of professionalism.

Cleanliness

The store is generally reported as clean and organized, although there are complaints about the condition of the bathrooms.

Pricing

Many customers find prices to be high compared to competitors like Market Basket, though some have noted recent price reductions.

Product Availability

Customers frequently mention that the store usually has what they need in stock, but there are occasional issues with specific items being unavailable.

Overall Experience

While some customers enjoy shopping at Stop & Shop for its variety and convenience, others express dissatisfaction and prefer competitors.
  • LL
    Lisa Laurie
    Nov 8, 2025
    1.0
    I am very disappointed in the the quality of the produce sold at at the west river store. That includes fruits and vegetables. The temperature is not right on the romaine lettuce, the cauliflower is poorly kept and most of the time yellowish. The grapes are nasty. Everything is poorly managed period!
  • SO
    Shaun Oneill
    Oct 27, 2025
    1.0
    They can lower their prices all they want I still won’t shop at stop and shop the employees are extremely rude and unprofessional and not a help at all I can go to market basket and get excellent customer service and better prices
  • PM
    Peter Monterroso
    Oct 27, 2025
    5.0
    Providence
  • RB
    Rodney B
    Oct 17, 2025
    5.0
    I want to give a huge shoutout to Kyle, the manager at Stop & Shop, 850 Manton Ave, Providence, RI. My mother recently lost her purse in the store, which contained her license, credit cards, and lottery tickets. When I called to inquire about it, Kyle was extremely reassuring and confirmed that he had found it. He made sure to keep it safe and told me my mom could pick it up anytime. His professionalism and customer service were outstanding, and I’m so grateful for his help. Thank you, Kyle, for going above and beyond!
  • CP
    C Phillips
    Oct 14, 2025
    5.0
    Easy public access, bus drops you off right out front of it. Decent prices, and produce is typically good.

Frequently Asked Questions About Stop & Shop

What are the opening hours for Stop & Shop on weekdays?

Stop & Shop at 850 Manton Avenue, Providence is open from 7:00 AM to 10:00 PM Monday through Friday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services so you can shop online and have your groceries delivered to your door.