Stop & Shop

4.1
1574 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
850 Manton Avenue, Providence, RI
02909, United States

Hours

Reviews

4.1
1,574 reviews
5 stars
838
4 stars
385
3 stars
200
2 stars
51
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpful employees while others report rudeness and unprofessional behavior.

Product Quality

Many customers expressed dissatisfaction with the freshness and quality of produce, citing issues with spoiled items and poor management of stock.

Pricing

Customers frequently mentioned high prices compared to competitors like Market Basket, with some noting recent price reductions but others still finding them excessive.

Cleanliness

While some reviews praised the cleanliness of the store, others highlighted issues with restroom sanitation and overall store cleanliness.

Convenience

The store's location and accessibility were noted positively, with many customers appreciating the variety of products available.
  • NS
    North SIDE
    4 days ago
    5.0
    I just wanna say they have a cashier named Chris that’s been there for a while that guy has great customer service skills always nice and smiling and wishing people a blessed day he is the best one of the reasons I love going there he deserves some recognition so here I am.
  • TA
    Tim Arnold
    Dec 22, 2025
    1.0
    Stop and shop can run all the commercials they want they basically have self checkout it sucks ... market basket way way ahead of them such a better market
  • RW
    Rasheed Wande
    Dec 21, 2025
    1.0
    Before thanksgiving, I Did a curbside pickup. The fee Was $3.95. I was charged $42… went back to the store and spoke with the store Manager who said he would put some paperwork in for my refund. With no refund A week later I call the corp Office and they start a ticket for me since the manager apparently didn’t do so. Another week goes by and I call again and get a reference number. She said again, 7 business days. It’s now Christmas week and no refund for my overcharge. We probably drop $2000 a month here and for them to not give a damn about overcharging ppl is a real eye opener. Taking our business elsewhere. I really don’t wanna see a reply on here from corporate stating to give them a call. I’ve done so on at least 3 occasions and once in person. When companies show you they don’t care you have to believe them
  • SP
    Steph P.
    Dec 16, 2025
    1.0
    Every time I come here I’m quickly reminded of why I DONT SHOP HERE! Produce is never fresh. You can never find what you need. And their cashiers are RUDE! Their jobs as cashiers is to cash you out, and I feel like a burden to them every time. On their phones, 0 friendly skills! I’ll take my business else where there are plenty of grocery stores around!
  • SB
    Sarah Bella
    Dec 5, 2025
    5.0
    Thank you, Cindy and Cameron for helping me with my problem today. They are super nice, respectful, helpful, and communicative The two people you were working for your company

Frequently Asked Questions About Stop & Shop

What are the opening hours for Stop & Shop on weekdays?

Stop & Shop at 850 Manton Avenue, Providence is open from 7:00 AM to 10:00 PM Monday through Friday.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services so you can shop online and have your groceries delivered to your door.