McDonald's

3.2
254 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
50 Plainfield St, Providence, RI
02909, United States

Hours

Reviews

3.2
254 reviews
5 stars
110
4 stars
27
3 stars
16
2 stars
10
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for both drive-thru and in-store orders, often exceeding 20-40 minutes.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to detail.

Staff Attitude

Numerous customers described staff as rude, unprofessional, and inattentive, contributing to a negative dining experience.

Food Quality

Feedback indicated that food quality was often subpar, with complaints about cold, burnt, or improperly prepared items.

Cleanliness

While some noted the location was clean, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
  • AN
    Anthony Nicholson
    4 days ago
    1.0
    false 24 hour open time.
  • AS
    Amber Smalls
    Jan 1, 2026
    1.0
    Manager Melinda is awful. She works the late night shift. She has no social skills. She refused to serve me. Why??? Because her staff took my order and she doesn't have it. She called tge cops because she refused to acknowledge i waited 30 min in line. This woman has no leadership skills and actually she belongs cleaning bathrooms. She has terrible customer service skills. She never offered anything for my troubles and made my service the worst of any Mc Donalds.
  • MG
    Michael Gutierrez
    Dec 31, 2025
    1.0
    Honestly you guys should be sued… I know for a fact I’m not the only one who feels this way… between the owners incompetence and the managers I’m not surprised at all that my order yet again was wrong… I speak English, 2 spicy wraps and 2 apple pies.. sounds simple right? Not for these dei hires, nope, that’s too hard, I got charged for 1 wrap and 3 apple pies… guess what I only got 1 wrap 2 apple pies… why even be open if you’re employees are to incompetent and comprehension seems to be an issue… and it’s on camera that there incompetent… 12/31/25 11:23am.. just in case someone chooses to do there job…
  • JW
    Jason Waite
    Dec 30, 2025
    1.0
    It’s only 11pm on a Tuesday and I been in the drive thru for over a hour . Just for fries …. Something gotta give with this FAST FOOD …. If your going to take long make sure it taste good atleast
  • AG
    Alex Gomez
    Dec 21, 2025
    1.0
    No joke the slowest staff to ever exist. I placed my mobile order 10 minutes before i left my house to go pick up. When I get there, like always, there’s no one at the front. I wait 5 minutes trying to get someone’s attention to let them know I was picking up a mobile order. I’m not even exaggerating when I say I had to wait OVER 30 MINUTES for them to give me my order. All I order was a chicken nugget meal, a couple of drinks and some cookies. Insanity.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 50 Plainfield St, Providence?

McDonald's at 50 Plainfield St operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.