McDonald's

3.3
245 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
50 Plainfield St, Providence, RI
02909, United States

Hours

Reviews

3.3
245 reviews
5 stars
109
4 stars
27
3 stars
16
2 stars
9
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders, missing items, and poor attention to detail.

Staff Attitude

Feedback indicated a lack of professionalism and rudeness among staff, contributing to a negative customer experience.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing issues such as cold items, incorrect preparation, and overall poor taste.

Cleanliness

While some noted the location was clean, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
  • SH
    Sam H
    Nov 17, 2025
    2.0
    Waited at the drive through for over 20 minutes with absolutely no progress the whole time. It was like the whole place went on break. I would have left (like many others did) had I not already ordered online. Then they didnt take orders through the order area, just told everyone to drive up. Waving people forward through the windows. Very unorganized and unprofessional. Then acted like nothing happened. There's also 2 completely different sets of open hours right on all of the drive through windows. I like the food in general but definitely will never visit this location again.
  • MM
    Maria
    Nov 16, 2025
    1.0
    Ordered buffalo chicken sandwich. Came with no lettuce, tomato and bacon.
  • JS
    Jeff S.
    Oct 25, 2025
    1.0
    So slow we actually timed it. Took us shorter to go to warwick and back to our house 5 mins from this location to get food. Honestly thats insane. We used our monopoly food here took 30 mins just in the drive thru lane at Midnight! Then timed from this to the other mcdonalds and back...25 mins and we didn't wait in a long que. And this was not my first instance of this issue here...its every time no matter the time of day. I will just drive to warwick.
  • AG
    Alandria Gloria
    Oct 6, 2025
    1.0
    DO NOT ORDER HERE ON DOORDASH OR UBER EATS!!!! They do not care how your food is made, they served me cold stale fries, no ice in my drink and my Big Mac had ONE patty on it … horrible horrible!!! Never again.
  • SL
    scout lee
    Sep 27, 2025
    1.0
    This McDonald's sucks, I live close by and it would have been faster to drive to Lincoln Mall and order than sit here and wait for my food. 40 minutes for a McDouble meal. And the refund process is so difficult and crappy that you just give up and take the L on your $6. Which is probably what they want unsatisfied customers to do. They should just close this one down. Food always sucks. Takes forever. Wrong orders. Rude staff. Why even be in business.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 50 Plainfield St, Providence?

McDonald's at 50 Plainfield St operates 24 hours a day, 7 days a week, including delivery and drive-through services.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.