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McDonald's

3.2
(260 reviews)

Business Details

50 Plainfield St, Providence, RI
02909, United States
(401) 563-8317
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
50 Plainfield St, Providence, RI
02909, United States

Hours

Reviews

3.2
260 reviews
5 stars
110
4 stars
26
3 stars
17
2 stars
11
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Staff Behavior

Many reviews highlighted rude or unhelpful staff, with specific mentions of poor management and lack of customer engagement.

Order Accuracy

Customers consistently experienced incorrect orders, missing items, and issues with food quality.

Cleanliness

While some noted the location was clean, others reported dirty tables and unsanitary conditions.

Operational Hours

Confusion regarding operating hours and service availability was a common complaint, with reports of early closures and unresponsive service.
  • CC
    Carolina
    1 day ago
    1.0
    From the beginning it was very unpleasant lady who took my order got it all wrong… when I try to fix things with the manager she was to busy on her phone and was simply ignoring me…had me go to other window to wait and made me late for work. After this while ideal I completely lost my whole appetite and will never visit this location again.
  • GA
    Gigi Arroyo
    5 days ago
    1.0
    I don’t understand how is it a 24 hour drive-through and when you go to order or place an order they’re only accepting Uber or DoorDash pick up orders that’s it. It’s supposed to be 24 hours opened yet you could only pick up customers orders and not make your own order. Can somebody explain to me what the hell is going on and why is it 24 hours but you can’t order food
  • RJ
    Rhonda Jillian
    Feb 20, 2026
    1.0
    Getting tired of the branch as they're system is either down, they mess up orders or don't give you your entire order. Service is disappointing
  • RH
    Richard Hemphill
    Feb 9, 2026
    2.0
    WAS not happy that the drive thru lane speaker wasn't working again. They should have blocked that lane or placed a note informing the lane is not working. Instead, people pull up and sit there until they notice the other lane is moving.
  • LR
    Luis R
    Jan 31, 2026
    1.0
    Waited in the drive thru to see 5 cars go by all my pregnant wife wanted was ice cream no communication no one came to the speaker no type of acknowledgment or engagement

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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