Brand Certified
McDonald's
3.2(1527 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
736 Branch Ave, Providence, RI
02904, United States
Certified by McDonald's • Mar 01, 2026
(401) 273-7260
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
1,527 reviews
5 stars
506
4 stars
254
3 stars
257
2 stars
128
1 star
382
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how their concerns were handled.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to frustration and disappointment.
Wait Times
Customers frequently complained about excessively long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.
Food Quality
Several reviews mentioned cold or poorly prepared food, with specific complaints about fries being cold and burgers not meeting expectations.
Management Issues
There were multiple mentions of ineffective management, with some customers noting that the staff seemed untrained and disorganized.
- GWGrace Walsh1 day ago1.0ORDERED 15 MINUTES IN ADVANCE. SAID WAIT 15 MINUTES FOR 3 HAPPY MEALS. HAD TO GO IN THE GUY THERE SAID "SHE HAS AN ATTITUDE MAKE HER WAIT" GRABBED THE HAPPY MEALS AND LEFT CAUSE THEY WERE JUST SITTING ON THE COUNTER. DO NOTTTT RECOMMEND
- ADAlexander Dejesus5 days ago1.0Horrible just horrible waited 2 whole hours for my food and I’m a diabetic
- PPPasta “Skeez” PaulieFeb 24, 20265.0Nice people just sometimes long wait time and might take a minute for the. To say he'll welcome to McDonald's just give me a moment
- SSSamuel StoneJan 31, 20261.0The worst drive thru experience I was met with attitude from the pink haired staff and my food was messed up and when I returned to the drive thru I was met with condescending and rude remarks including "That's not my problem." On top of that when I was handed the burger it was thrown into my car with no regard for the quality. Horrible customer service will not be returning until appropriate changes are made.
- AFAngeles FernandezJan 29, 20265.0I just want to say the the manager at night I think his name was Kenny is doing an amazing job at this location they didn’t have vanilla shake I call and I explained to him that it was not showing in the app and he offered me a different item, I felt heard he has good costumer service, I place my order Jan 29 around 11:30pm
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 5:00 AM to 2:00 AM.
During what hours is the drive-thru service available?
The drive-thru is open daily from 5:00 AM to 2:00 AM at this location.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:30 AM through their online ordering platform.
What delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a convenient way to order from McDonald's using a smartphone app?
Yes, you can order through the McDonald's App, available on both Apple App Store and Google Play Store.
Where is this McDonald's located?
It is located at 736 Branch Ave, Providence, RI, 02904, USA.
Are there any nearby coffee shops near this McDonald's where I could grab a drink before or after my meal?
Yes, Dunkin' and Cumberland Farms are nearby coffee shops where you can get coffee or other beverages.
What nearby automotive services can help if I need vehicle assistance when visiting this area?
U-Haul Neighborhood Dealer, Rain Car Wash, Highendautoservices, Refresh Of Providence, and Kwik Shop gas station offer automotive services close to this McDonald's.
Are there fitness or sports facilities around this McDonald's if I want to work out nearby?
Yes, Maxx Fitness Clubzz - Providence, Providence Barbell Club, and Unique Diversity Innovation LLC are nearby gyms and sports venues.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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