McDonald's

3.2
1488 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
736 Branch Ave, Providence, RI
02904, United States

Hours

Reviews

3.2
1,488 reviews
5 stars
491
4 stars
249
3 stars
254
2 stars
125
1 star
369

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported receiving cold or incorrect food items, with some expressing dissatisfaction with the freshness and preparation.

Cleanliness

While some praised the cleanliness of the location, others noted issues with unsanitary conditions and poorly maintained facilities.

Staff Attitude

Mixed feedback on staff demeanor, with some customers appreciating friendly service while others experienced rudeness and unprofessional behavior.

Drive-Thru Efficiency

Many reviews criticized the drive-thru process for being slow and inefficient, often requiring customers to park and wait for their orders.
  • NN
    Noah
    Nov 16, 2025
    4.0
    You can not get that baby in trouble
  • YY
    Yay Yay
    Nov 10, 2025
    1.0
    Bunch of careless workers in there, especially the so called manager. The guy doesn't even pay attention to the food for the cars they have park on the side. How do you direct 4 cars in a row to park on the side to wait for food? I had to go in and get my food that was sitting in the bag already. These people cant even become successful fast food workers never mind trying for better careers. Get rid of everybody and shut this location down
  • CR
    carol rose
    Nov 1, 2025
    3.0
    They didn’t do what I said about my sandwich. I don’t like pickles but they still put by it on. I went back there 2 times.
  • TA
    Tyler Anderson
    Oct 26, 2025
    1.0
    Took fries out of the bag and this is how they filled the large. Pathetic
  • RG
    Raymond Gervais
    Oct 19, 2025
    5.0
    The staff at this particular location are very professional, I recommend it over every other R. I. Location. The night crew should all be give a holiday bonus and acknowledged. Absolutely make me forget about every bias experience I have had with the other McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 2:00 AM.

During what hours is the drive-thru service available?

The drive-thru is open daily from 5:00 AM to 2:00 AM at this location.