McDonald's

3.2
1509 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
736 Branch Ave, Providence, RI
02904, United States

Hours

Reviews

3.2
1,509 reviews
5 stars
497
4 stars
252
3 stars
256
2 stars
127
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned cold food and incorrect orders, with some customers expressing dissatisfaction with the taste and freshness of the items.

Customer Experience

While some customers praised friendly staff and cleanliness, many others highlighted a lack of organization and poor customer service, leading to frustration.

Operational Efficiency

Many customers noted excessive wait times, particularly in the drive-thru, with complaints about being asked to park and wait for their orders.
  • ER
    Espe Rosado
    2 days ago
    1.0
    Dont bother using the app. Ordering ahead still wont help! Wait time will always be more than 20 mins. Ridiculous!
  • DR
    drew routh
    Jan 3, 2026
    1.0
    I live close. I'm honestly ashamed I keep giving this place money. It's convenient!? Both the day and night manger are rude and will laugh in your face when they make a mistake.
  • AF
    Angeles Fernandez
    Jan 2, 2026
    1.0
    I send my bf to get me 2 mocha’s frappe at this location they gave him caramel I called to let them know that because my nieces don’t like those and the woman said that she can changed them if we bring it back the call happens at 4:28 pm and she was rude talking about I can bring them melted, so unprofessional! It’s his fault for not know what he’s getting looks like buts also their fault for not giving the costumer what they order.
  • JM
    Joanna Martinez
    Dec 26, 2025
    4.0
    Wanted to say thank you to the kid that took my order I believe his name is Joel he was so kind and friendly we need more people like you!!
  • TP
    TJ Poutre
    Dec 23, 2025
    2.0
    While the person working the drive through was very nice, I’ve never waited longer for fast food in my life. It was around a 40 minute wait.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 5:00 AM to 2:00 AM.

During what hours is the drive-thru service available?

The drive-thru is open daily from 5:00 AM to 2:00 AM at this location.